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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8502 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 8,502 reviews
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent arrived on schedule and immediately proceeded with printer installation accessing two computers with wireless capability. Also walked through start to finish as to all functions and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STUART SLUSS was the agent that came out to my home & i could not have ask for anyone that was as knowledgeable as he was. if i ever need service again i will request STUART. THANK YOU SHIRLEY REINERIO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and installed the printer w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and was happy to explain how to operate the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh (?) Was very efficient with the process of getting data from one machine to another. I didnt ask enough questions so i have been struggling with not being able to get any printing done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Computer and Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech set up my computer and wireless printer with ease and gave me all the info that I asked about. He was very knowledgeable. He took the time and didn't rush into the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad technician was very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who set up my printer was very thorough, accurate, responsive to my questions. He set up the printer easily and was professional, friendly, and showed up at the time scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer was reconnected to the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and efficient. He explained things I had questions about and in addition to fixing my printer/computer connectivity problems, he got rid of my cookies, increased my font size so I could finally read the screen without the difficulty I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable, professional, and friendly. Got my new printer up and running quickly. Answered all my questions to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! Their always so helpful and their all super smart!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue - once again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were successful in connecting a new printer - all was greatly appreciated after unproductive attempts to connect a previously purchased printer before learning (from another agent) that the wrong model had been sent).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great! I've always been very happy with their service. They installed my new Epson Eco Tank printer. He went over everything and made sure I understood it completely. They do great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesperson, Pat, helped me find the right sized case for my cellular phone. He spent a lot of time finding just the perfect one and answering many questions. Thank you Best Buy and Patrick for all your time and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE Geek Squad ! They help me with anything ! They helped me set up my printer & whenever I have ANY problem with ANYTHING, they are there for me....and you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer ionstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy came when I was scheduled, setup the printer and exampled it's operation to me. I was very impressed with his knowledge of your products. He did an excellent job and is a credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, William, was great. He recommended what was required to have computers work at best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer therapy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave worked on my new computer, transferring needed stuff from an old one, established bookmarks, checking the connection with the printer, explaining everything to an older person. Extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yahoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle of the geek squad installed/activited my new tablet. He was very good. He was able to transfer all information from my old tablet to my new tablet. Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money I've ever spent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always as close as the phone whenever I have a problem with my computers. They are able to solve whatever problem I call with, large or small. My Granddaughter is very that I have them and don't have to call her when I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent friendly service Technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tranfer over from old computer to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new computer and had every thing switched over to my new computer from my old computer, they kept me Informed of the process an when they would have It ready. On pick up day, they showed me how to use It without me asking.

    I would recommend this to a friend