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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8503 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 8,503 reviews
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very helpful - pleasant, efficient and knowledgeable. No one could have done a better joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent friendly service Technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer set-up went very smoothly. The agent knew what he was doing. He was efficient, very friendly, answered all my questions. His name was Caleb and I highly recommend him!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was awesome and very respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did all of our installation and was very knowledgeable. If there were 6 stars, I would have given him more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my peinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. Very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michelle came here on the exact time that was given to me. She was very helpful in dealing with my issues. Fast and very quick to get everything corrected. I would highly recommend her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO PROBLEMS AT ALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems with getting my printer and having it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sry up our printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan was amazing, He was helpful, patient, kind, & efficient. We're senior citizens & he was respectful & didn't make us feel stupid. He's s good guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and resolved problem. Also followed up when I had questions. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the Printer for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed installed the printer to our computer with such ease, and explained to us how to operate on our own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen came out and reviewed my laptop and checked for any security updates that might have been needed. Answered my questions without making me feel I was as technology challenged as I really am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy of Geek Squad put me back in the grrove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kathy, a frequent visitor due to my ignorance, had me show her my problem. Then she had me practice. All is well with my printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was super professional and helpful! Made sure to explain what he was doing throughout our entire setup! Offered additional advice with our random questions. Made the process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Printer I purchased at Best Buy is a Great Printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my new computer and moved all data!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are all Terrific and knowledge. Rubin(very caring) was at the house and Mohammed is in the Holmdel office. Both of the men are a plus to the Geek Squad and Best Buy! They are kind, courteous and helpful! Thank you Guys for an easy transition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was of great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional service who quickly solved our problem! Very thankful for his help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Francisco was outstanding,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco phones on his way, arrived promptly, then corrected my laptop/ printer problem. They would not sync. He uninstalled and reinstalled both, and they are working perfectly as far as I can tell. Please let him know I appreciate his good work. Nice fellow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----------------------------

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard set up our new printer to the laptop and was very great at what he does. I would recommend him for all computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He had my printer up and working in a short time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very efficient in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very friendly; quite knowledgeable; prompt; showed me how the functions work; got it all set up quickly; very pleased with the service.

    I would recommend this to a friend