Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8503 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 8,503 reviews
  • Rated 5 out of 5 stars

    Printer setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and on demand. Not finicky like the old one and the geek took the time to explain what need explaining and make sure it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent connected my new printer and gave me instruction on the best way to use and enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was wonderful & set up my new printer perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installed very quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule. Quick resolution! No aggravation by trying to do it ourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and business like. He installed the printer quickly and tested the functions before leaving to make sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who delivered our HP printer set it up and paired it with our computers, as well as explained how to pair for anyone else who wanted to use the printer. We were very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter DeShazo was awesome. Very helpful & knowledgeable!! My issues were immediately resolved and he explained everything. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MRN-Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad member: Victor, was excellent. Extremely through and very communitive in explaining things until I completely understood the operation of the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the geek squad is always nice,they know how to treat people with respect and always make us feel completely satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up and troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough start with my new printer. But the Geek Squad, one in particular, Star, did a fantastic job in making sure my printer is working. She was patient and worked until the problem is fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and showed me how certain features worked. He was very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was so helpful with getting our printer working, He also helped getting into Netflix. He was very knowledgeable and extremely pleasant. We will request him for all our tech problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficiently connected my printer and tested it to make sure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer with ease and I'm loving it! He was very knowledgeable and answered my questions. He was also very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas was outstanding. He did an excellant job setting up my computer and printer. Also, he clearly answered the questions i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt courteous service and fully informed of what to expect and how soon it would be ready for pickup. Very satisfied with the tech and his performance. Sally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service...!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech installed a new Hp printer, connected it to the computer and set up the auto ink supplies. Wonderful, polite and professional Tech. I would recommend Delmer to my best friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent, Excellent, Excellent, Excellent Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad agent knew what to do!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer in 5-10 minutes. Knew exactly what to do and fixed the mess 4 agents (online) made of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jodie fixed the printer and was even great about having to go to multiple rooms to make sure that it was networked with all of the computers in the house. Thank you, Jodie!

    I would recommend this to a friend