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Customer reviews

Rating 4.7 out of 5 stars with 8682 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 8,682 reviews
  • Rated 5 out of 5 stars

    Problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, William, was great. He recommended what was required to have computers work at best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to schedule me right away, let me know when to expect them with follow up calls and came and set up my printer in a very quick and easy way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy of Geek Squad put me back in the grrove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kathy, a frequent visitor due to my ignorance, had me show her my problem. Then she had me practice. All is well with my printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed my computer efficiently , quickly, and in such a way that it saves me steps and effort to sign in and move throughout the emails and downloads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad teahnician was very competent, helpful and did an excellent job of hookinng up m printer to my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new printer installed by a member of the Greek squad. We were somewhat disappointed. The WI-FI feature was not installed. We had a family member finish the installation. We wished the member would of explained what he was doing as he did it but ignored us and used his phone. We hope fro a more engaging member next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rapid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came earlier than scheduled which was fantastic! He was able to connect my new laptop to my printer in just a few minutes! Very pleased with the fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix an "O.F." quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad helpers were exceedingly knowledgeable, customer friendly, and prompt. As an "old man" who has been a member for close to 15 years, I am very grateful for these people. THANK YOU!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Black and White printer install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew set up my Brother printer. Sounds simple but it presented some obstacles (dosent always). Ive had him here before and he definitely knows his way around tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time. He was very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and efficient by the Tech while being very thoughtful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and business like. He installed the printer quickly and tested the functions before leaving to make sure everything worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installs printer software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and courteous which I very much appreciated. After I explained the problem being unable to successfully download the HP printer software he went to work and within 20 minutes had the printer working. I am totally disgusted with hardware manufacturers that provide little or no documentation with the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott came when promise and was very friendly and expedient. He helped us with our new printer and helping us set it up. We just bought a new computer and are helping us transfer everything over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnected my new Lenovo Laptop to my printed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team member quickly identified my laptop/printer connection issue. He was able to correct the problem & provided an explanation for all that he did as well as a few helpful hints for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and installed my new printer quickly. He also showed me how to use it and put a link on my computer to the guide so I could learn more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and knowledgeable. On time and were respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----------------------------

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard set up our new printer to the laptop and was very great at what he does. I would recommend him for all computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman from the geek squad was great. He set up my new printer and added it to my phone, tablet and laptop. He answered all my questions and made sure everything worked be fore he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used in-home service and was so happy to have it. The fella who came answered all my questions.

    I would recommend this to a friend