Customer Ratings & Reviews

Set up needing to be done again, but going to be done free. Thank you for standing by your work for customer satisfaction.

Agent was great and explained processes. I have never been disappointed with Geek Squad.

setup up our wireless printer...nick was great in showing how to set up printer, use the printer and how to fill up with new ink....thank you

The tech was courteous, prompt, efficient and informative.

very knowledgeable courteous and professional ... thank you as I get older it is harder for me to set up electronics and get them to work correctly ..... heck .... HP didn't even add instructions

The agent installed my new printer. He took time to answer all my questions and give me clear instructions regarding the operation of the printer. He was very professional and followed all the guidelines for safety during the installation.

Amazing service. Polite, well-spoken gentleman who showed me what he was doing. The product is super, too.

The agent connected my old printer to my new desktop and had it working properly in just a few minutes.

I know this is late but the techs were great. They knew what they were doing and did a great job.

The agent installed my printer and connected it to both of our laptops!

Your Geek Squad agent (I'm sorry I forgot his name) was terrific. He completed the set up of my new computer and the transfer of data from my old computer fairly quickly and efficiently. And he answered all my questions completely.

It works just dandy and the Geeks installed it quickly and effectively. The quality of my printing is fine, even the 3-D pictures seldom seen by flattie photographers

The agent programmed my sound bar to my tv and explained what to do should we have a electrical failure. The agent programmed my printer to my ipad. Very knowledgeable, professional and quick. Outstanding service.

Agent set up my printer to work off both my laptops and both of our Galaxy cell phones. He explained everything he was doing and made sure everything was working before leaving.

The Agent was on time, polite and professional. He confirmed that my new HP computer was functioning correctly. Unfortunately he was not able to help me with my functionality of my Outlook program although the staff at the store had stated that my Agent would be able to help me with this.

The tech who came to my home was able to restore the service of my printer and it is working well. However, I am still disappointed that I was given an extra charge for what was a system malfunction between my computer and the printer. She was there to "clean up" my computer and I assumed that functioning with the printer would be one service.

I’m 77 and a 100% Disabled Veteran. The agent took time with me and was extremely helpful!!!

The agent was very pleasant, knowledgeable and helpful in setting up my printer to all my devices and showing me all the features of the printer and how to use them.

I have good service with Geek Squad, it is more expensive than it use to but, they come to my home and set me up and check to make sure that my printer is connected to my tablet and laptop.

Using the Geek Squad was the best way for me to go, with my not knowing much about setting up a printer. The technician was prompt, courteous, knowledgeable and helpful in all aspects. He kept me informed as to his arrival time. It was well worth the money spent to use the Geek Squad.