Customer Ratings & Reviews

The agent was excellent at setting up the new printer & answered all questions regarding its use as well as pairing it with all of our computer/communication devices. The agent was very knowledgeable & thorough in his explanations.

Hooked and and quality checked by printer - works perfectly

Tech on time and had the printer up and running in no time. Also checked computer and removed some things that were not needed. He was excellent..

Geek Squad did an excellent job explaining the features on our new printer. Set up was quick and easy where we would have struggled if we had to do it ourselves.

Ryan was great and don't think I would have been able to install all that was needed (drivers, etc.)

The Geek Squad Agent Chris was right on time and installed my new printer without a hitch. Fast, courteous and welcome back any time. Good job!

Michael was very helpful in setting up my computer with my WiFi and explaining several options. Geek Squad has been very helpful in the past also.

Friendly service and repair person had shoe protector on for carpet. Printer worked after his installation.

Great printer. So much easier to operate and love the EcoTank feature. Geek Squad covered everything we needed to know.

Eric was very helpful and professional. He talked me through the process and gave me recommendations on the set up of the printers. He was awesome.

Your tech was prompt, efficient and courteous. I find this type of service to be typical when we need something installed through your Total Tech program.

They were very helpful and explained everything to me. They were willing to show me how to do the things that needed to be done.

Great service, He explained everything as he went. Not only hooked up our printer but made our laptop be able to print also.

The technician was prompt courteous, knowledgeable, professional and he was quick, but thorough! I would definitely recommend Geek Squad to my friends and family!

He fixed the problem and it works great! I am thrilled! He also took the time to explain things to me. Better hang onto this guy. He certainly knows what he is doing.

Kain was obviously very knowledgeable and was quick to understand and clearly answer my questions. Outstanding service.

Very happy with the service. He knew what he was doing and did it quickly. I learned some good tips from him to use my new printer. Thank you!

The agent identified the problem and corrected it. He demonstrated the knowledge and perseverance to complete the task. We were very impressed.

I had her on the phone for almost an hour. She was the best. Helped me soooo much

I was so impressed with Cameron and Jonathan! I so appreciate their stellar customer service. Thank you both for your help and kindness!