Customer Ratings & Reviews

I got the printer to work. it seems when I replaced the ink cartridge I did it wrong and realized my mistake. I am happy with the geek squad for everything they did before this.

On time, quick and efficient. Kept me informed during the process.

Agent arrived promptly. He installed the printer and reviewed its setup

overall excellent service by Jayson. Got my printer and my new computer tower going. Explained everything I needed to know.

Your tech was prompt, efficient and courteous. I find this type of service to be typical when we need something installed through your Total Tech program.

We've had numerous service calls for this printer. The problem appears to be either with the WiFi system or with Canon software. Thomas always figures out a workaround.

I depend on Geeksquad Agents! They can save me soooo much time on installs!

The Geek Squad person was polite, knowledgable and friendly. He wore a mask, asked about wearing shoes with bootie covers and was generally nice. He set up the printer, provided basic information and did the installation quickly.

AFTER THE PROBLEMS WE HAD WITH THE INITIAL PURCHASE OF THE COMPUTER AND SCHEDULINGTO HAVE IT SET UP, IT WAS A RELIEF TO HAVE THE GEEK SQUAD FINALLY SETUP THE COMPUTER AND THE PRINTER.

The agent came to my house and hooked up my new printer and connected it to my new laptop. He did a wonderful job and reviewed the new computer and printer in terms I could understand.

geek squad service was prompt and he was friendly and informative about the product.

Matthew set up the new printer and went over some of the features I asked about. I love the fact that scanning is so much easier with this printer. Kudos to him and the Geek Squad team!

Cassidy completed printer installation and wired all connections. She did an excellent job.

Simple and quick when someone shows you how. My issue was mostly resolved by then time came for the visit BUT 10 minutes and he showed me what to do for whenever....

Scott set up new camera, speakers, headset, my old computer, answered a whole page of questions and set up my computer with things i wanted. He was kind, smart and patient and very helpful

The techs delivered my new purchase ....a printer and set it all up and set my iPad and phone up to work properly with it. I am happy with the purchase and especially pleased with the service received setting it up.

The Geeks who visited my apartment about a week ago helped me reestablish the connectivity between my computer and my printer. They were very helpful and friendly.

The Geek Squad, technician, Anthony, set up my new printer and showed me how to use the features. He was professional, knowledgeable, efficient and friendly.

I could never done it myself. It was worth the $100.9

Set up needing to be done again, but going to be done free. Thank you for standing by your work for customer satisfaction.