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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8504 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 8,504 reviews
  • Rated 5 out of 5 stars

    Geek Squad Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up both computers to work with the printer. He was efficient, kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable about everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived at the specified time. I had bought a new router and got it hooked up but wireless printer did not work. He fixed it in very short time. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed what I had messed up on my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technician was very helpful and explained everything to me. I love how I got update e-mails and a call from the technician about the time he would get to my house. He fixed the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my Ebson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I got was excellent the Geek Squad gentleman that set up my print was very helpful and new what he was doing. I would reccomend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer service and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was excellent ! Great service ! Very personable and professional ! You have a great Representative in Michael - thanks Randy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman (forgot his name) installed my printer. He was very helpful in advisng me on how it worked. Showed where printer ink was located. He also took the old printer to recycle! Thank You!! Jackie Toles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of printer to computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was already set up which I did not realize. The tech was courteous and was able to help me with questions about my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was quick, knowledgeable and professional. He even gave me some tips on how to organize files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech-Geek! Punctual, kind & polite. Smart, good with answering questions and explanations. Made sure everything was working perfect, before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that set up the printer did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my laptop n transferred all m apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for the sevice and competence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent patiently did various steps to determine why our technology would not communicate with our printer. His knowledge and diligence solved our problem. Very thankful and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me so must frustration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did it again! I needed an assist in getting my wireless printer to work and Chris did his magic. So great to have the help when needed. Thank You Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set on new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and friendly. He kept me updated on arrival time. The service was complete and done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get E-Mail working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tech not knowlegible enough. Had to call second tech for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was our GS tech, he was on time, very polite and efficient. He recommended an upgrade in our current computer, which I will be in the store to purchase in the next few days. Ron

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnecting of all devices to printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to our home was timely, very pleasant/friendly and very knowledgeable/capable! He was able to answer all of our questions and was very patient with us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! Glenn arrived early, was very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my printer and connected it to my computer and wifi. Made sure it was working and answered all my questionsprinter install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great and i was back up and running again in no time!

    I would recommend this to a friend