Customer Ratings & Reviews

Went above and beyond fixing the ink tanks and getting them to work!

Tyler is great and helped me every way he could - I still may need him again as it is very different than my old computer ! Thanks!!

The tech was very friendly and professional Explained everything so i could understand how 2 use printer and phone.I would definately ask for our tech Adelson again if needed.

The Geek, Jonathan Dawson, did a great job. He found the problem and developed a method to make everything work. Great work and explanation as well.

Truman did a great job in getting my printer working. He figured out why the HP printer was so difficult to use.

Caesar was great helpful and accommodating. very patient.

Brooks was phenomenal in solving my printer problems. He Patiently explained some of the issues. Due to Brooks attitude decided to enroll Best Buy service contract. Kudos to Brooks an incredible representative of a Best Buy- Geek Squad.

Printer installation and router setup my tech guy was excellent went the extra mile. I am 78 and a disabled Veteran I was treated Very well and with respectful service and very professional.

Your geek was punctual, knowledgeable and professional.

Great service. Very knowledgeable. Explained everything

The agents quickly realized nothing was wrong with my printer, but that I didn't understand completely how the printer functions. They graciously showed me how to operate part of the printer and didn't charge me a fee. Can't beat that!

the installation was quick. he explain how it work an answer my questions. and give a card to solve basic problems

Aeria, my Geek Squad agent, showed great patience in getting my Canon printer back in operation.

Our service tech Cody was outstanding. Willing to teach and guide seniors through this web of technology.

Your agent was a very nice young lady that set up my printer in about 10 minutes, flat! I had tried for days. She said, Dont feel bad, Ivdo this for a living. I said, I used to be able to do things like that, but my 75 yr old brain simply wont let me!!! We laughed. She was great.

agent did a great job - very personable and knowledgeable - gave me valuable tips thank him very much

My service Geek, (Montgomery if my memory serves me correctly) was great. He arrived timely, went right to work, completed my request efficiently. He was knowledgable, patient with my questions and had my computer and printer both working beautifully. This service representative deserves a 10+. Thank you!

The Geek Squad agents set up my printer and connected it to my computer. They were very nice, helpful, and good at what they did.

Great job, except Tech forgot to download software for printer.

The agents kept me advised of their schedule, arrived as predicted, and were prompt and efficient in installing and setting up the new printer. They encountered one technical issue and resolved that in good fashion. Could not have asked for a better outcome.