Customer Ratings & Reviews

The technician figured out why the printer was not printing properly pretty quickly. He also left me a printout of my printer encase something ever goes wrong and how to fix it

Everything went great and i was back up and running again in no time!

Geek squad installed my new sound bar and answered all my questions as they showed me how to operate system. Great as usual. The guys are wonderful to deal witg!!

The agent set up everything in 35 minutes. I was amazed. Polite, efficient and very helpful with all questions. Even arrived early. Exceptional service, especially these days

The agent connected the printer to both of my computers. Was told it may not work based on the age of my computers. However, both have worked quite well, much to my amazement.

Excellent printer, little pricey but good quality printing. I would have preferred an all gray printer body rather than white and gray. It's a Good Printer Buy!

Geek Squad service was efficient and thorough. They demonstrated the features of my new printer which made using it even easier.

The man that came to setup the HP printer was very good, respectful, precise, quick and thorough

Had the Geek Squad to install my new printer. The first printer would not work with the color cart.

I really appreciated the help of the Geek Squad to set up a new printer at my home. It was one that had a tricky installation and I did not understand it without them. Thanks very much!

The agent set up my printer and I was ready to work as soon as he left

Great fellow. Did what he could to help us. Would ask for him again

The techs delivered my new purchase ....a printer and set it all up and set my iPad and phone up to work properly with it. I am happy with the purchase and especially pleased with the service received setting it up.

I had them out 2x to set up printer/fax. I went to fax yesterday and it wouldn't fax got printer out saying the fax is not connected .

On time for appointment and resolved the hook-up problem I was having.

The agent was very professional, knew exactly what he was doing. He was very fast, explained everything I could understand.

the agent down loaded the wrong software to connect the printer. after talking to the geek squad by phone a second time the right software was downloaded so that it would finally print.

Geek squad technician was very knowledgeable and friendly. I felt comfortable working with him. He conducted business and was professional. Satisfied with Geek Squad service.

Love the Automatic Document Feeder. The front menu screen is easy to use. A big improvement from our old printer.

The Best Buy Service Rep was "outstanding" in his efficient and professional work - and, we're very pleased that Best Buy Tech Specialists employ optimum Covid Safety protocols.