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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8504 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 8,504 reviews
  • Rated 5 out of 5 stars

    Geek Squad printer setup was really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my printer and connected it to both my laptops, then tested everything and showed me how everything worked - it was great and she was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad expert quickly troubleshooted my network issue and my printer access was back up running again in just a few minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Multiple visits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer connected but scan function not checked and had to pay for a second visit. Ended up with a 3rd visit to get things working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved my printer problem quickly--was very pleasant and helpful--patiently answered all my questions. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luigy worked magic with my iPad/Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luigy from the Geek Squad, was professional and efficient in resolving my printer issue. Very informative during the process and arrived within the timeframe scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have a Geek Squad person setup my newly purchased HP printer. After I bought it, he brought it to my home, installed it and took the old printer away with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad printer installation - simple, stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was polite, knowledgable and friendly. He wore a mask, asked about wearing shoes with bootie covers and was generally nice. He set up the printer, provided basic information and did the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Instrallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very customer focused and worked hard to resolve issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attach Printer to Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived in a timely manner and efficiently programed my printer to the computer. It works great. Also, I thought it was nice to put on booties over his shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer Setup was done Great! Technician is knowledgeable and helpful. He checked all performance point and make sure all is working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very responsive good service and installation,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for three not five stars is in the printer. I don't like the noise and a squeaking drawer when in operation. This is a poor choice I made but you didn't have a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanna ubboxed ans set up my printer. Thanks Hannah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hannah's instalation was great. She was extremely courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer successfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was very professional and extremely helpful in explaining how to use the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew the product and installed and connected the printer to my computer to my satisfaction. He took the time to explain the setup and answered all my questions. Very satisfied with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Agent, Glenn, came to my home to check my computer, set up my 2 monitors and my scanner. He did a fantastic job. I would recommend the Geek Squad to anyone that is not computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop & Epson printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent William was on time, very professional, courtesous and explained the set up of my purchased laptop and printer. He answered my questions and demonstrated fuctions in corelation to one another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues introducing an an old printer to a new computer. The Geek Squad Agent quickly completed the task and gave me a few pointers along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer reconfigured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a perplexing problem with my HP wireless problem not connecting to the Ibternet folllowing a Windows upgrade. Geek Squad hone service was able to fix the issue and now the printer is back in service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was quickly performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting up of printer, making sure that it is printing ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASIC HELP !!!!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic help... THANK YOU, WE APPRECIATE THE PATICANCE ,,,, thank you for taking the time to help me...

    I would recommend this to a friend