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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8505 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 8,505 reviews
  • Rated 5 out of 5 stars

    Happy With Geek Squared - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very old purchase. May have received this in error. However- each time Geek Squared was used for printer magic jack or dehumidifier- always good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copier connection to computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed problem and got system working. Very helpful and thoughtful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Edie, installed new printer and made the wireless connection to computer. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer. I was very thankful for the service. Thanks Tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied appointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived and being so knowledgeable, she was able to solve all of my issues very easily. It was a very pleasant experience… and she was very professional representing Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, connected my printer and even answered questions about other Best Buy products I was looking to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day with laser printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron was terrific! He easily solved the problem we had printing to our HL laser printer. He patiently checked that we could print from all our devices. He made it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Tech Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in-home experience. I received a phone call prior to arrival. A very professional approach prior to coming to someone home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey Mitchell is an excellent tech. He was knowledgeable and quite patient with my many questions and requests to show me. I appreciate that care he gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Is Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man with Geek Squad was so very,very professional.I was very impressed with him.Best Buy Is The Best.Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad primer installstion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orestes call before the appointment he was on time courteous and took all precautions via CDC guidelines regarding she completed the tasks in a timely manner and was very courteous I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up early and got my printer up and working in no time. He was very patient with me while answering all of my questions and concerns. I appreciate that he removed my old printer and packing materials from my new one. I LOVE THE GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install my moms printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kyle was a great tech he over and beyond to get my moms printer to connect to my wi fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent arrived right on schedule and was a very pleasant young man. He fixed my printer problem and explained some features to me. I really appreciate what he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad person, whose name I can't remember at the moment, was very professional and courteous. He got my printer set up so I can print from my laptop, phone and tablet. I was very happy with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had printer issues and a virus in my older pc. The agent was thoughtful, checked out all my problems and showed me what he was doing and explained things. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thinking your asking me about my new printer. Its excellent, and James (my Tech) was super. I use it almost every day and its easy and James left me an instruction sheet for quick reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my printer in just a few minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and had trouble getting my printer connected. It only took Geek Squad just a few minutes to find the problem and get my printer working. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did a beautiful job installing then instructing me in its use and answered my questions in easy understandable terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremiah brought me a new printer and installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah was great at explaining everything to me. I haven't used the new printer yet, but feel confident that I will like it. Many thanks, Jeremiah...

    I would recommend this to a friend