Customer Ratings & Reviews

The agent was very professional, knew exactly what he was doing. He was very fast, explained everything I could understand.

the agent set up my new laptop. he did a great job. he notified me when he was coming.he answered all my questions. i am very happy with the geek squad.

Thank you for helping with my printer. I think the printer is not working properly: The technician did get it to function and set the Wi fi properly. He was also very niced.

Brian (I think) did an excellent job of diagnosing the problem and fixing it. We could not have done it ourselves!!! So glad we signed up for the Geek Squad!!!!

The representative looked over everything and coordinated the printer with the computer. Checked its functionality and it had worked fine since. Excellent representative

Geek Squad Agent did an excellent job setting up, and making sure our new printer worked and preformed the way Wifey and I wanted it to!

The agent installed my printer and connected it to both of our laptops!

The Geek Squad did a great job setting up my new HP printer. The scanner function which was blocked by Microsoft Windows was resolved by the Geek Squad.

The Geek Squad has always serviced professionally.

Excellent Service and advice - printer could heave printer head replaced or a new purchase. Will read to Best Buy to secure a new printer. Great Representative

The "Best Buy" Geek Squad Associate corrected the issue, as well as provided instructions what to look for should the issue reoccur.

Both were courteous and informative. He did a great job on the installation request pass as well as the cleanup.

The agent connected my printer and set up on time. Good customer service

The agent was extremely knowledgeable and helpful, not just setting up printer but with answering many other tech questions. Prompt, professional, personable agent.

Love the Automatic Document Feeder. The front menu screen is easy to use. A big improvement from our old printer.

Printer set up was canceled because printer was broken and needed to be replaced. Your agent canceled the charge against me with the credit card company. Which I appreciate.

The agent sent to my home was able to connect my laser color printer to our Imac 24 and get it printing in color after Brother said it was not compatible.

Excellent, Excellent, Excellent, Excellent, Excellent Service!

The agent was extremely knowledgeable of many things technical, including the setup of our printer.

Robert installed my new hp 4155 printer with ease. I thought that I already filled this out. The printer part for the computer is very slow though, a disappointment. The copier part is ok though.