Customer Ratings & Reviews

The HP printer did not come with a manual so I would have had a hard time in getting it set up. My Geek Man did a wonderful job in setting up so I can print via blue tooth.

The guy who came was so nice. He took his time and explains every step he was making

Installed new printer properly and efficiently. Arrived on time.

Work was done by the same young man that set up my computer. He is very knowledgeable and answered all my questions. He is an asset to Best Buy.

Tim setup our printer very quickly. He was on time, and very courteous. He saved us the time and trouble of setting

The agent did a very efficient install in a most friendly manner. It would have been better if he could have done more instruction on using the device & its applications.

Tina is so wonderful to have come and explain things to me and fix what wasn't working. She has such a talent in the ways she makes sure I understand.

The agent, Bryan Nastanski was excellent... knowledgeable, professional, courteous and very helpful. He hooked my new computer and explained everything that I needed to know.

The tech was courteous, prompt, efficient and informative.

My new printer was unboxed and set up perfectly, then tested several times. All my questions were answered. Nothing beats the excellence of the Geek Squad guys! I could never have set that printer up by myself!

Was experiencing difficulty with my answering service following installation of the HP 4 in One. Problem was resolved so that messages can be received on my landline telephone and still receive faxes. Thank you for your excellent service!

Excellent service -- took care of challenge in a very timely manner. Gentle and kind to my needs and questions of 81 year old lady -- totally computer ignorant. Thank You!!! Thought I had already send in a review!

Very knowledgeable young man came to help us. Installed our new Dell Computer and HP Printer into our Wi-Fi system, along with programs that we had purchased. He did all of this very quickly!

The agents set up my new printer quickly and efficiently. They answered any questions I had about the device with no hesitation. Very positive experience for me.

Great service. The geek squad employee came on time and set up the printer and gave me a quick lesson on how to scan. Appreciated his patience and answered all questions

Alan delivered my printer and prepared it for my use. He was very professional and knew what to do. I would ask for him again.

The Geek Squad agent did a great job setting up my printer! He carefully helped me to understand how to use it…coordinated it with my other devices! Very efficient!

Had the Geek Squad to install my new printer. The first printer would not work with the color cart.

The Geek Squad member arrived on time and was very organized and efficient. He explained everything he was doing while providing the service.

Greg was very helpful, thorough and took the time to make sure I was able to use the printer including scanning, copying etc.. He also made sure I knew how to print from my phone. He was very knowledgeable and obviously knew what he was doing.