Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8505 reviews
(8,505 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad a must for Senior Adults
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came and took care of my printer issues quickly. They have provided us with great service. Technicians are pleasant, listen to your issue and go to work
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did an Awesome job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 young men that came did an awesome job setting up the new printer and making sure the 2 laptops were working fine after the print drivers were installed. Definitely would do an in home appointment again.
I would recommend this to a friendRated 5 out of 5 stars
Quick & Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to work on my printer was very professional as well as personable. He discovered the issue and fixed it. He also showed me how I could fix it myself if the problem occured again.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD#1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD MEMBER VERY KIND AND FRIENDLY. INSTALLED MY PRINTER IN A QUICK AND PROFESSIONAL MANNER.
I would recommend this to a friendRated 5 out of 5 stars
Why I appreciate Tina from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tina is so wonderful to have come and explain things to me and fix what wasn't working. She has such a talent in the ways she makes sure I understand.
I would recommend this to a friendRated 5 out of 5 stars
Excellent geek squad rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who installed my computer and printer was excellent. He set up the computer exactly as I wished. He explained new features. He was professional and efficient. I would highly recommend him.
I would recommend this to a friendRated 5 out of 5 stars
geek was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was on time very polite did his job well showed me how to print off i phone
I would recommend this to a friendRated 5 out of 5 stars
Did a Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for helping with my printer. I think the printer is not working properly: The technician did get it to function and set the Wi fi properly. He was also very niced.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad ROCKS!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great service from the Geek Squad. Fixed my issue quickly and promptly. I always rely on Geek Squad to keep me up and running smoothly! Thanks Best Buy and Geek Squad. YOU ROCK IT!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time; able to get my computer and printer working together.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad printer hero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad we got totaltech that includes Geek Squad service he did a great job setting up our printer. Glad we didn't have to set the printer up.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable tech figured out the solution I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin did an excellent job troubleshooting a color problem that I was having with my printer. He wasn’t able to totally fix it, but he enabled me to print several documents that I needed.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with my printer. Geek Squad couldn’t fix the problem so I bought a new printer. I again had trouble getting it to work with my Apple computer. Had to have a Geek Squad person come to my home.
I would recommend this to a friendRated 5 out of 5 stars
Kudos to Kyle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle did an excellent job. My D-Link print server was defective and he got around the problem by using my old laptop as a print server. I thank him every time I print remotely. Can't ask for more. Thanks, Kyle.
I would recommend this to a friendRated 5 out of 5 stars
Robert IS wonderful! Efficient and knowledgeable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robert was on time, went directly to setting up my printer. He checked everything over and answered questions I had. Really pleasant and did not waste any time. I believe he has been at my home before. Great representative of BEST BUY!
I would recommend this to a friendRated 5 out of 5 stars
Microsoft 11 and Yahoo mail fighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I explained what my new computer was doing to emails, that I had seen yahoo and microsoft 11 did not get along, and they just went to work and fixed the poor marriage.
I would recommend this to a friendRated 5 out of 5 stars
Printer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed and very acknowledgeable. Didn't take time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did trouble shooting on my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard was great He did an excellent job on my computer He also give me some pointers on how to better use my computer, I would highly reccomend him.
I would recommend this to a friendRated 5 out of 5 stars
New TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help from the person helping me to select my new TV and the Geek Squad team installing the TV were perfect.
I would recommend this to a friendRated 5 out of 5 stars
Superior tecnician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowledgeable technician with superior skills. Answered all my questions.
I would recommend this to a friend
