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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8505 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 8,505 reviews
  • Rated 5 out of 5 stars

    Geek Squad a must for Senior Adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and took care of my printer issues quickly. They have provided us with great service. Technicians are pleasant, listen to your issue and go to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men that came did an awesome job setting up the new printer and making sure the 2 laptops were working fine after the print drivers were installed. Definitely would do an in home appointment again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to work on my printer was very professional as well as personable. He discovered the issue and fixed it. He also showed me how I could fix it myself if the problem occured again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD MEMBER VERY KIND AND FRIENDLY. INSTALLED MY PRINTER IN A QUICK AND PROFESSIONAL MANNER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I appreciate Tina from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tina is so wonderful to have come and explain things to me and fix what wasn't working. She has such a talent in the ways she makes sure I understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed my computer and printer was excellent. He set up the computer exactly as I wished. He explained new features. He was professional and efficient. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was on time very polite did his job well showed me how to print off i phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping with my printer. I think the printer is not working properly: The technician did get it to function and set the Wi fi properly. He was also very niced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great service from the Geek Squad. Fixed my issue quickly and promptly. I always rely on Geek Squad to keep me up and running smoothly! Thanks Best Buy and Geek Squad. YOU ROCK IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time; able to get my computer and printer working together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad printer hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad we got totaltech that includes Geek Squad service he did a great job setting up our printer. Glad we didn't have to set the printer up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech figured out the solution I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin did an excellent job troubleshooting a color problem that I was having with my printer. He wasn’t able to totally fix it, but he enabled me to print several documents that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my printer. Geek Squad couldn’t fix the problem so I bought a new printer. I again had trouble getting it to work with my Apple computer. Had to have a Geek Squad person come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Kyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. My D-Link print server was defective and he got around the problem by using my old laptop as a print server. I thank him every time I print remotely. Can't ask for more. Thanks, Kyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert IS wonderful! Efficient and knowledgeable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was on time, went directly to setting up my printer. He checked everything over and answered questions I had. Really pleasant and did not waste any time. I believe he has been at my home before. Great representative of BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 11 and Yahoo mail fighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained what my new computer was doing to emails, that I had seen yahoo and microsoft 11 did not get along, and they just went to work and fixed the poor marriage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and very acknowledgeable. Didn't take time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did trouble shooting on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was great He did an excellent job on my computer He also give me some pointers on how to better use my computer, I would highly reccomend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from the person helping me to select my new TV and the Geek Squad team installing the TV were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior tecnician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable technician with superior skills. Answered all my questions.

    I would recommend this to a friend