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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8506 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 8,505 reviews
  • Rated 5 out of 5 stars

    Geek Squad quickly set up my new IMAC and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Printer set up with my new MAC. Demonstrated how to use them together on my wireless system. I am very pleased with their expertise and patience. I am not a techie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service representative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up printer, connected with computer and wifi system and explained everything. Very happy with the expertise and knowledge to explain and get me started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer and printer gr8.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was patient & understanding with this old person and completed everything I needed done with a smile. I couldn't use my printer and he showed me how to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Highly Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and activated the scanning capability on my computer. He did a great job demonstrating how it work. He was very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician Extraordinaire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey has always been courteous, efficient and knowledgeable when servicing my technical problems. Goes beyond to ensure that I understand the workings of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer working fine with computer......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person delivered my printer and set it up to my computer he made sure every thing was working....GREAT JOB.....He is the Best Tech you have....Mahalo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my HP wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked Geek Squad to work on my wireless printer. It was printing documents, but was not printing a pdf. It did not take him long to fix the problem. Everything was fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clock display on radio too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the installation on all my components I just did not like the radio I wanted to clock on my radio that was large enough that I could see and this was explained to the salesman now maybe there is a way to make the display on the clock on the radio larger but I have not been able to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, courteous, and listened to what my problem was that I was trying to resolve.Offered beneficial suggestions that made my work flow even faster than I thought. Jeremy wasn't in a hurry to leave and yet didn't stop working through my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan was friendly and was quickly able to get both of my printers up and running. I should have done this long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad restored my MFP to Chromebook connectio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent worked diligently with a very difficult printer to computer USB connection problem. As printer was wireless capable, he went that route and re-established my connection. Not a routine job. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service appointment was to set up my new all-in-one. Very pleased with service provided and prompt attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer and printer were connected to be used. The Geek was informed and helpful to show how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable young man came to help us. Installed our new Dell Computer and HP Printer into our Wi-Fi system, along with programs that we had purchased. He did all of this very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiences with Best Buy’s Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Juan installed and hooked up my new printer and computers. I also appreciated Dylan and John installed my beautiful TV and speakers. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person name Chris he was awesome. I will ask him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job on my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always rely on the Geek Sq to install my new items - glad to have another printer ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Printer issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent was able to get my wireless printer to print at least manually.. The Agent explained to me with my new computer and modem my wireless printer was not capability. I was happy he was at least able to find a work around to print for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex arrived and was very nice. He put on shoe covers and then fixed my printer so that I could print from computer. He also showed me how to do a couple of things I had questions about. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSBinPBG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and setup…even left me his card to call if I had questions and remembered me months later.

    I would recommend this to a friend