Customer Ratings & Reviews

Agent identified the problem quickly. Assured me that it was not a "silly" error on my part. Then proceeded to share many quick and valuable tips!!!

So far, all of the services and interactions with The Geek Squad has been extremely professional knowledgeable and successful

He was awesome and so thorough. He explained everything to me and quickly figured out what was wrong. He was polite, kind and knew is stuff.

They were timely and installed the printer as needed. Was very helpful in any other questions I had.

Was experiencing difficulty with my answering service following installation of the HP 4 in One. Problem was resolved so that messages can be received on my landline telephone and still receive faxes. Thank you for your excellent service!

We couldn’t get along without these guys from Geek Squad.

Zane was awesome! Kept us informed when he would arrive and did an amazing job. Quick and knowledgeable. You should be very proud to have him on your team!

Agent thoroughly checked my computer and printer wifi connection. When the old printer could not connect to wifi, agent set up my new printer. Agent was very professional and pleasant.

The agent evaluated the entire situation including its history, explained his thinking and implemented a solution. All working fine since.

I was very pleased with the gentleman who assisted me in setting up my Brother printer. He helped me to understanding the operating features of the unit and what to do if I needed further assistance.

Outstanding service. Called re time and when he would arrive. Knowledgeable, courteous and friendly.

The Tech took care of everything- took printer out of box, set it up on table, connected wires to computer, to electricity, to phone, etc. Answered my questions.

The agent setup our printer and answered all the questions we had. Shawn was a very polite and knowledgeable young man. Very great to work with him.

The agent set up my Epson printer and tested it, He was very personable, wore a mask for our protection, and explained the operation of the new printer to our satisfaction

Greg was very helpful, thorough and took the time to make sure I was able to use the printer including scanning, copying etc.. He also made sure I knew how to print from my phone. He was very knowledgeable and obviously knew what he was doing.

The two men who came to connect my new Brother printer to my computer did the job well and efficiently. I, on the other hand, made the mistake of letting them go without reviewing what should be the simple process of making a copy.... ("On" and "Off" are not so straightforward as they used to be).

I dont know what I would do without the GEEK SQUAD. They are always there when you need them and so helpful!!

The geek squad representive was very efficient. he was punctual, explained everything and allowed for questions.

Chris hooked up my printer and made some adjustments to my computer. He was very knowledgeable and did a great job.

The tech that came to my home, was the MOST knowledgeable person ever! After 2 trips to bring my computer to the store and NOT revolving the issue , he was able to fix it!