Customer Ratings & Reviews

Rob was on time for installing the Brother brand filter. He realized that my new Spectrum router needed attention from Spectrum. When it was done, he returned and completed the installation.

The Geek Squad Technician was great! The setup was quick and he showed me helpful tips about the printer. I am glad I sought the option to have a Geek Squad Technician come out to connect the printer.

very knowledgeable very courteous quickly went through the printer, installation and explanation.

The technician went over and beyond my expectations. I have nothing but praise for his professionalism.

They hooked up the printer well but it no longer connects with any of my apple devices. I don’t know how to fix it !

Just like pros they are!! They arrived on time and when a short time everything was working as designed. These are real pros at during this stuff.

The Geek Agent did a fast and thorough job getting back my wireless printer connection to my Mac Air Pro. Kudos to the talented and helpful Geek Squad Agent X.

He was kind and good at his job, ask the right question show you how to put the ink in

good service and knew all about the product and was friendly

Geek Squad brought my computer up to date and had it working fine.He returned the next day to follow up on what he did to ensure that the modifications made were satisfactory with me. Great service!

The technician was very professional and seemed to have complete knowledge of what he was doing. He was able to do the job in a timely manner.

The geek squad was professional and explained everything to me and my husband. A success

Geek squad ( Josh) came & hooked up computer and printer. He answered all our questions and showed us what we needed to know. He did a great job. We felt comfortable with our purchase from Best Buy and Geek Squad.

Aaron examined my printer and determined that the recently installed printer ink on the new HP printer was defective and the cause of the machine's freeze or shut-down.

The tech enabled our network to see all of our computers and printer but after a few days it stopped seeing the printer for my wife's Apple computer although it still recognizes the printer from my Android computer.

Printer set up good. Suggested hardwiring but did not bring a dongle or cable -- said none left in the truck. I asked if I could use unopened toner bought for previous same model printer, He said no and looked up another toner. Yet the label stuck on to front of printer specifies exactly what I already have. Suggested new appointment for hardwiring and purchase of a $40 USB-C hub and external driven. On reflection, I decided not to proceed and we cancelled follow-up appointment. I think he's find for standard installation. He needs more training, and technical savvy to better match individual customer's specific needs

The agent set up my new printer in good time and very effective.

Fantastic service and outstanding professional service Very courteous young man

The agent allowed my WiFi to work with my new laptop and printer. He was professional and quick to get it done.

agent was congenial and VERY HELPFUL with computer and printer set up!! He suggested and implemented processes I hadn't thought of but were very helpful!! THANK YOU!!