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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8506 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 8,506 reviews
  • Rated 5 out of 5 stars

    Need Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t remember all of the instructions to attach a document to an email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly put the printer in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustan from the Geek Squad did a good job putting the printer in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad never disappoints. Recently I had them install two televisions and a printer, as well as teach me how to use the smart TV for my Apple TV subscription. These people are unfailingly charming, helpful, knowledgeable, and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Total Protection Plan. Have used it twice in less than 2 weeks for a new laptop and new TV. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My agent Patrick did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was Patrick who came to setup my Printer, I want to thank you for doing a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt very confident in Joe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe M. Connected and set up our new printer to our computer. He arrived on time, explained what he was doing and why. Joe was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek squad with installing my new hp printer and connecting it with all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did s hood job setting up the printer. Arrived on time and was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed printer but have no idea how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech arrived on time. Pleasant. Hooked up the printer and printed some basic pages from within the printer. However, I have no idea how to print from my phone or laptop. There are no printed instructions/manual. I will have to request another qeek squad visit to my hometown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed printer I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Squad member identified the problem and quickly repaired it. She also provided information on how to repair it myself if I had a problem in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer quickly. He was well prepared to do his job well. I’ve had problems with it but that is not his fault. All about the printer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek set up the new printer in no time flat. Went over everything with me. Even trouble shot a couple computer problems for me. Love my Geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new Wall and Stereo system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Geek squad came back to help us program our TV’s and speaker system. It’s great to have service for us Seniors! Kudos to the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up printer and helped with instructions. Did a good job in helping to understand new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained the entire procedure and was proompt and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin set up my printer very quickly and showed me how to use it. He was very knowledgeable and patient. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who visited my home to install the printer were excellent and efficient. The phone agents from India were not! They get a one star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person came out to setup my laptop and reset my desktop which were supposed to be done at best buy. He fixed everything and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up of my new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus was very reliable and efficient. I was very happy with him and his service.

    I would recommend this to a friend