Customer Ratings & Reviews

Service tech was professional, patient in explanation, thorough with his instructions and honestly just a cool person. He walked me through set up like your tech saavy friend would. Whatever he makes, give him a raise!

Thank you to the Geek Squad for installing my new Canon printer and taking the old one away. He was helpful and efficient.

The agent set-up my Printer. I was very satisfied. The agent installed it quickly with detailed explanation. He went so far as to detail care instructions.

Love Geek Squad! Their in home service is invaluable to non-techies like us.

Jeremy was terrific and extremely helpful in setting up our EERO system. Took all the time he needed to answer all of our questions. Very thorough making sure everything was working properly before he left.

I couldn't ask for better service than what was provided setting up our new printer. Thank you, Geek Squad!!!

Printer installed and connected to my computor Very happy

he came back and fixed the issue and discovered an issue that was done over the phone and his colleague and he fixed it

The agent hooked up our printer to the new computer we just purchased from you. He was very good and very nice and answered all our questions.

The young lady was able to hook up my printer as well as explaining how to use the computer.

The rep solved my printer setup problem in very short time.

The first Geeks that set up my first printer were awesome, It was the wrong printer. Bought a second one and the young man that tried to set it up couldn't do it. So now I am still waiting for someone to set up my correct printer.

Mike was efficient, knowledgeable and friendly! I would assume he is great to have as an employee!

On that day they installed my TV connection to my box and everything is now working great. They knows the problems and fix them. I will use them again. I trust them 100%.

Geek Squad came out and got my new printer working with my pc just fine.

We didn’t appreciate the early morning appointment, as being retired, we don’t do mornings anymore! Other than that, he was prompt, and curtious! And very knowledgeable at what he does! He is an asset to your team!

Setup printer...great customer service and home service by the agents involved

A Best Buy computer agent named David came for a in home computer adjustment.

My tech was very personable and knowledgeable about the printer that I had purchased. He set everything up and went over all the parts and supplies- he even had me install two of the ink cartridges myself to ensure that it made sense and that I would feel comfortable installing them in the future. That was very much appreciated! One part of the setup could not be completed that day as I did not have the correct information about one item related to my older computer. Even so, the printer was operating correctly and I was able to print out forms I needed, some in color, for a personal project. Very pleased with the setup service!

Robert Luong was the best in home specialist. He was so informative and polite. He was kind, patient & knowledgeable. He connected my printer, showed how to use the phone app and showed how to troubleshoot. Thank you Robert. Thank you Best Buy’s for hiring him.