Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8684 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 8,683 reviews
  • Rated 5 out of 5 stars

    Great agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin set up my printer very quickly and showed me how to use it. He was very knowledgeable and patient. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was Very prompt and thorough in explaining printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printers and cleaned up my sys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was professional and efficient. Amazing knowledge about my printers, etc! A most wonderful experience. as he fixed everything I needed corrected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe Geek squad man came to my house and set up my new computer and synched it with my printer. Jeremiah did everything I ask and was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was very professional and wore booties over his shoes and a mask. He hooked my new laptop up to my printer and made sure I knew how to use it. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left a review immediately after the appointment so please reference the earlier one. The service was above and beyond what i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.Recommended a replacement compu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean set up printer quickly and efficiently. Friendly, personable young man. Explained everything as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working fine. This"Geworkek Squad" member gave me some valiable information that has kept the printer working well! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Slade kept me informed as to his estimated arrival time. Once he arrived, he easily set my printers up to my new computer. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation of all in one printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was prompt, friendly efficient, and knowledgeable. He set up the printer quickly and made sure all of our devices could print to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up my printer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble sending job to my printer from my cellphone and tablet. the guy from Geek was very helpful. Got both up runing and helped set up that my printer would send a Fax. It was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved from Confusion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from the Geek Squad was skilled and easy to work with. He was able to explain options clearly and help me make choices that resolved our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Vicent, did the set up on my new printer that I was having problems installing and connecting to the internet. He had to come back a second time to correct a problem and was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad corrected my computer problems fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely and very complete. The Geek Squad representative explained in lay terms everything that he was doing and how to overcome many of the problems that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what was written... I bought in January 2023 mix upbringing to date. Printer worked Worked as expected 1st time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and very acknowledgeable. Didn't take time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and set up Netflicks for me. THEY WERE GREAT! Very courteous. professional, and articulate in their explanations and answers to our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up laptop to printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up laptop to printer. Very impressed technician put on shoe covers so as not to dirty my carpet and had a mask on. Very professional - didn't take very long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was efficient, professional and speedy. I would highly recom,end them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting up my new printer...one phone call and the Geek Squad arrived a couple of days later and all was good! Great service!

    I would recommend this to a friend