Customer Ratings & Reviews

I purchased a new TV & Printer with windows 11. Geek Squad helped me train on windows 11 and we selected settings I could understand. Excellent session,

The printer works excellently. But ONLY after the Geek Squad removed the HP Smart app part of it. That does NOT work. So after a Non user friendly installation, it is now working. Kudo's to the Geek Squad!

Very Satisfied with the service. Rep was knowledgeable and courteous.

very knowledgeable very courteous quickly went through the printer, installation and explanation.

The agent installed our printer perfectly. He was very courteous and explained how to use the printer so we could easily understand him. THANK YOU!!!!!!!!!

Agent set up our scan on printer. He was very professional. He explained how the scan works after he hit it set up. Very helpful.

Agent connection my Cannon printer running good now.

The agent quickly fixed my wireless connection to my printer. He removed several superfluos files deposited by 123hp.com. Very nice guy!

Love the Total Protection Plan. Have used it twice in less than 2 weeks for a new laptop and new TV. Excellent service.

Printer is easy to work and it is also a copier which I enjoy

Daniel from the Geek Squad was very helpful in restoring my computer back to normal and reconnecting my printer to my computer. Very helpful and very friendly.

the technician was very professional and competent he explained everything in simple language. i know now how to operate my new printer.

Mike installed our new printer and helped with connections to 4 in house computers and a phone. He kept us informed of his arrival time and was an all around nice guy.

Alex from the Geek Squad came to our house and did his magic and connected our printer to our computer. He helped this senior do computer stuff. He was very helpful and friendly.

Kyle (sp?) was extremely professional and polite. He spent considerable time explaining exactly how our new printer works. We could not figure it out ourselves.

gook tech did fine. had to come out twice to connect printer. ended up taking faulty printer back. will get a different printer in the near future.

On time kind spoke to me about installation to be sure I understood. Completed project in a timely manner and I am super satisfied

The Geek Squad was very helpful in explaining what had to be done. They fixed my computer and it's working perfectly. They were very helpful.

The installer was superb ... surely knew what he was doing, courteous, never condescending. Made a point to let me know I could contact him anytime for help.

Agent Tyler said it was a defalt printer he was the only one that helped me and am glad he camr to my house he went above and beyond thank u Tyler