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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8506 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 8,506 reviews
  • Rated 5 out of 5 stars

    Geek is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up as scheduled and worked efficiently to connect my three computers via Wi-Fi to the new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    training and settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV & Printer with windows 11. Geek Squad helped me train on windows 11 and we selected settings I could understand. Excellent session,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in explaining what had to be done. They fixed my computer and it's working perfectly. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation of all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was prompt, friendly efficient, and knowledgeable. He set up the printer quickly and made sure all of our devices could print to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tech reinstalling printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gook tech did fine. had to come out twice to connect printer. ended up taking faulty printer back. will get a different printer in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my all-in-one printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Tech was experienced and knowledgeable. Connected the All-In-One Printer efficiently and helped me understand how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew could not have been better! He was prompt, professional, thorough and very much a gentleman. Great representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew Weimar setup my printer and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent Jason Harrison did and excellent job in setting up and instructing us in using our new printer from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Tyler said it was a defalt printer he was the only one that helped me and am glad he camr to my house he went above and beyond thank u Tyler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT PRINTER INSTALLAITON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our printer perfectly. He was very courteous and explained how to use the printer so we could easily understand him. THANK YOU!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great he got all the laptops, iPads and iPhones hooked up with both printers. He explained what was going on with my one sons laptop and suggested we bring it n2 the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my ne printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my printer efficiently and tested everything before showing me each item and making sure I felt comfortable before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful geek squad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had them set up. Any concerns I had he would explain. He set up preferences to make printing and scanning easier. On a scale of 1 to 10 10 being the highest I would give them 12!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me start my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support was quick, courteous and effective. Although I did not have an appointment, I was helped immediately and the entire visit took less than 5 minutes. Computer fixed. Lucky me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and set up my printer and explained the features. Always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the printer print. Courteous and professional, with a sense of homor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Geek Squad Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my HP Envy Photo 7155 printer. He was respectful of the virus, explained everything to me. He was knowledgeable and very helpful. Would ask for him in future. A very special employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer would not print to the printer. I had friends trying to figure it out, and they could not. Joshua from the geek squad came to the house and solved the problem. It took about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team Tech was very knowledgeable and showed me a few new shortcuts. Makes printing alot easier.

    I would recommend this to a friend