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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8507 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 8,507 reviews
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team Tech was very knowledgeable and showed me a few new shortcuts. Makes printing alot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loren of the Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loren installed the printer and took the time to ensure that it was working with our home wi'fi and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and set up Netflicks for me. THEY WERE GREAT! Very courteous. professional, and articulate in their explanations and answers to our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad has Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentleman from Geek Squad fixed my Printer in 20 minutes. I am totally satisfied but I'm glad I'm a member of the Geek Squad. He was courteous and professional and Excellent in the time to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You fix the printer to the card program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to get the problem fix over the phone line without any success I needed the geek squad right come to the house and fix the problem in person And he did And we were very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set-up and workings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew the workings of my printer and the obstacles which needed to be eliminated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin’s lesson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin, once again did an outstanding job! He is professional, courteous, and so patient. He answered all my questions and got me up and running with my new computer system. Thank you, Kevin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman was excellent at setting up my HP printer to 2 computers and my phone...Excellent, friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel from the Geek Squad was very helpful in restoring my computer back to normal and reconnecting my printer to my computer. Very helpful and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t express enough how I appreciated my Tech. She (Kristen S) was so helpful and explained everything in such a way I could understand. She went way over and above to make sure I was comfortable with my product. She downloaded everything for me and I am so happy I got this in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I use GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use GEEK SQUAD on a regular basis. Just like a medical check uo. I use home service as well as walk in for up grades on my computer, printers, smart TV (It is smarter than me!), Roku and so on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up great and is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and spent extra time explaining procedures to us…….We are well into our 80s, and patience is greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up laptop to printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up laptop to printer. Very impressed technician put on shoe covers so as not to dirty my carpet and had a mask on. Very professional - didn't take very long!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 8630 is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not absolutely thrilled, but it’s okay. Why? Because HP collects user info in the background and then targets ads to you. Combine that with frequent update reminder popup’s that never downloads an update and you’ll have the reason. Mobile device printing can be a challenge. There dynamic mysteries that occur with the software that require far more than intuition to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new install of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was superb ... surely knew what he was doing, courteous, never condescending. Made a point to let me know I could contact him anytime for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad corrected my computer problems fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely and very complete. The Geek Squad representative explained in lay terms everything that he was doing and how to overcome many of the problems that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful with my new printer; I have been using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed at the good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions and completed all the work that needed to be done when you buy a new computer. They were polite, knowledgeable, and all appointments were completed with no problems. They were just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set up was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew exactly what to do and had my printer working well in just a few minutes

    I would recommend this to a friend