Customer Ratings & Reviews

The agents set up my printer, and showed me some highlights of my new laptop Lenova. They were very pleasant and made me feel good about my purchase.

Agent was very knowledgeable and quickly resolved our issue. In addition, she told us what to do if it occurred again. Communicated well and often. Told us when she would be at our house.

We had a new hard SS hard drive installed on our desk top computer. This necessitated re-installation of the printer driver and other printer issues. These were performed in an expert manner. The tech arrived early and was very helpful.

Kyle (sp?) was extremely professional and polite. He spent considerable time explaining exactly how our new printer works. We could not figure it out ourselves.

David McMahon was the Agent that set up our printer. Very knowledgable, personable, courteous & helpful. Answered all our ?s & addressed all our concerns.

The tech was professional and got down to business

Arrived when stated, made sure printer was functioning properly and demonstrated all making sure I was familiar with product

PERFECT and complete service help Above & beyond service Explanations on everything

My printer works great. It was a good idea to get one. We travel a lot and need to print our paperwork out.

The agent that arrived was respectful, knowledgeable and made sure I was fully aware of the operation of the printer. He is an asset to Best Buy Geek Squad.

The tech did a very good job of installing my new Epson All-in-One and making sure it worked properly from all devices, desktop, laptops and phones.

Set up printer showed us how to run and san copies

Matthew Brady was a wonderful person who was able to fix the tv perfectly. He was kind and very courteous.

Mike installed our new printer and helped with connections to 4 in house computers and a phone. He kept us informed of his arrival time and was an all around nice guy.

Joesph was great! He was on time, took all safety precautions and got my newer computer and printer connected so I could scan documents.

the agent was able to solve my problem on my current printer very impressed and grateful you guys are the best returned the new printer with no questions asked

Geek Squad is the best. They came to my house and got my whole network setup. I had a number of devices and couldn't manage it myself.

The agent was able to connect my printer to my lap top.

first time I had wireless printer . He plugged into computer . that stopped alot of problems. second time I had bad connection he put in different spot. each time he came out very nice and helpful.

Very respectful to my rules of my home and knowledgeable on the printer. If i need an IT again I wish for them to send the same person