Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8684 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 8,684 reviews
  • Rated 5 out of 5 stars

    Mrs. Lynda Coburn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cayla was very nice, set printer up quickly and took time to explain how it all worked so us old (72) folks could understand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t remember all of the instructions to attach a document to an email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can print now from my laptop with now problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to resolve my problem efficiently and expeditiously. The agent followed all CDC protocols for the pandemic. The agent was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER PLACEMENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the wireless connection so that my ideal placement of the printer was remote from my office. Precisely were I wanted it located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who sold my computer and printer was very good and polite. The guy who installed my printer was very good. Very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got 2 printers hooked up and was very knowledgeable and helpful. He will let me know when he can get a laser jet printer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and set up my printer and explained the features. Always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian arrived on schedule (Yea!) and identified the issue. He was professional and gave us the answers we needed. Highly recommended, highly. Many Thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting new all-in-one computer and new wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my new computer, and wifi with efficiency and knowledge and were friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly assessed the issue I was having with my printer and coached me in what to do if the problem happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my wireless printer connected to my network for me I was having trouble doing it myself so I'm glad they were successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time, was professional and friendly. Knew exactly shat our problem was and how to correct it. Appointment completed in 15 mins. Awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer/printer connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it took 5 attempts with phone calls and home visits my computer issue was resolved. There was one employee who was not attentive to the issue and failed to set up an appointment for me as she said she did, Another member, Angelo, did a great job, figured out the problem and had it resolved within 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, patient, professional and kind are the descriptors I'll use for the gentleman who got my printer back up and running. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly put the printer in place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustan from the Geek Squad did a good job putting the printer in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup and tested my new product and recycled my old product. He was prompt, nice and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew exactly what to do & get my printer working again. Now waiting for him to come and install a wireless in my Den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a very top slelf pro. she knew at all times what she was doing explained every detail to the process and asked if i had any questions when she was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELPFUL and dependable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with the printer setup. She came when promised and worked until everything was right. Glad I have the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to my home were prompt and very knowledgable and polite. The set-up was for my new printer and my computer and other devices to be compatable with my wi-fi.

    I would recommend this to a friend