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Customer reviews

Rating 4.7 out of 5 stars with 8648 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 8,648 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install/Setup Epson Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent quickly and efficiently set-up the Epson Printer and enabled access to the printer on three Windows computers and one iPAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Router needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken did a GREAT job and found the problem with our TV. We bought a new router from Best Buy that Ken recommended. Thanks Ken!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIXED MY COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT SET UP APPOINTMENT FOR COMPUTER REPAIR. TECHNICIAN CAME PROMPT, POLITE AND FIXED IN MINUTES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech the best at hooking up my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very friendly and professional Explained everything so i could understand how 2 use printer and phone.I would definately ask for our tech Adelson again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely courteous, informed, and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were excellent at working until fully functioning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable customer service. Would Strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Geeks that set up my first printer were awesome, It was the wrong printer. Bought a second one and the young man that tried to set it up couldn't do it. So now I am still waiting for someone to set up my correct printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have installed a number of things for me.Lately, and I would use them every time because they do fantastic work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions , Set up printer. Was fast setting up. Took old equipment out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time, set up my printer and answered all my questions. They were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all my devices to my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay connected all my devices to my printer and adjusted everything well. He is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek visit to fix new computer with older printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek, Jonathan Dawson, did a great job. He found the problem and developed a method to make everything work. Great work and explanation as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reestablished printer link to Google Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival, explained what the problem was & fixed it in a matter of minutes. Very polite young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommended/great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, printer was 1. inked, 2.connected to internet 3.Tested/adjusted! All within 30 minutes! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was professional, patient in explanation, thorough with his instructions and honestly just a cool person. He walked me through set up like your tech saavy friend would. Whatever he makes, give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold Star for Miguel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel took the time to set up the printer and make sure it was linked to my computer to print and scan. He also gave me a tutorial on the scanning method, which was very different than what I had used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up the printer and made sure it worked. Took packing and old printer with him. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation no problem for the Geek Sq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to initially set up my new Epson printer to my phone and my iPad were great. They worked well as a team. My printer had not been out long so it was new to them but they had no trouble. They were able to answer ever question I had and even gave me some tips on ink and paper to buy. Am so glad I made an appointment to use their services as know I’d never have been able to program this one on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed in 15 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our cable service installed a new router, I discovered that my printer was no longer connected. I tried the installation the printer offered, and it would say it was connected, but it remained inaccessible from my desktop computer. Print commands produced nothing. The scan window refused to open. The second computer would not print anything either. The agent knew exactly what to check, flipped through screens, and within 15 minutes, was able to print and scan from my desktop computer. A few minutes later, the computer in the next room produced a printed document as well. I highly recommend this service!

    I would recommend this to a friend