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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 8,508 reviews
  • Rated 5 out of 5 stars

    ET-8500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, polite and answerred all my questions. I can highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very helpful in setting up my printer. Explained many things to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and helped me out with also the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation of printer drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved the issue that was causing my computer's failure to recognize my printer when attempting 'to print'; even though, it would succesfully 'scan' documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and the technician was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, was knowledgeable and set up our printer to work as it should. Thank you for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and demonstrated printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy!! always polite and courteous. Explains and answers all my "dumb" questions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Jason for many years now. He is wonderful! He arrived on time and had my wireless printers working in minutes. ❤️ The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech attempted to get my wireless printer working on wifi, only to find that the printer is too old to sync with a current printer driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at his job showed us how to use the printer & even gave me a few tips on /shortcuts on the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    scanner set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a scanner set up. By not backing up work on thumb drive, I lost all my Photos. Was suggested to do all editing in file, before put in thumb drive. Wrong Wrong Wrong, lost 80 hours of scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did what they were supposed to..friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Sinchioco is a wonderful agent. He was helpful, patient, and professional just like the first time he gave me service. Because of him I will keep Geek Squad next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer shut down - Paper jam?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shooting printer by Geek Squad for pet hair had clogged the roller causing a jam. Pet hair removed and situation corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did their job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my equipment, answered my questions. The printer failed to work so it had to be exchanged, but the agents all did their job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Geek Squad I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new printer, instructed me in its operation and took away my old printer. They were on time and I enjoyed working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my printer and instructed me how to use it and tested it to make sure it was printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did an excellent job of hooking up my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas spent a long time trying to install my printer, and he tried all possible options, but nothing worked. He did his best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my HP Smart Tank 7301 printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loren from the Geek Squad set up my new printer and took his time to show me all of its features.

    I would recommend this to a friend