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Customer reviews

Rating 4.7 out of 5 stars with 8702 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 8,702 reviews
  • Rated 4 out of 5 stars

    You need an IT dud to set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-feels printer with just 3 functions: print, scan and copy, but that’s all I needed. Had an IT friend set it up wireless, and he found it yo be a little complicated, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hook up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and professional. xxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer was installed & works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in a timely manner and installed my printer and hooked it up to my computer and she was very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Adam. You where a great help. I hope I can use you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my printer in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 different squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked second person a lot. First person took older printer without really telling me exactly what was wrong with it. Second person set up computer fine. Printer setup seemed fine, but now can print out only one thing. Realize my fault probably, but annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my printer to my computer, He walked me through it and made sure that I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of a wireless printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my wireless printer easily . Explained how to use it in language I could understand and demonstrated it's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came in and set up my printer to my laptop as well as my phone. It was smooth and easy and he gave me a tutorial on how to use both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed printer I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set up was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew exactly what to do and had my printer working well in just a few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT and complete service help Above & beyond service Explanations on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wasn't connecting to my printer, so the Geek assistant by-passed and went a different route so that I can still print from my laptop. Not sure what he did, but at least I can print again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech did a great job! He connected to a windows computer and my MacBook Air. Flawless quick work and air print works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer shut down - Paper jam?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shooting printer by Geek Squad for pet hair had clogged the roller causing a jam. Pet hair removed and situation corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys are the best James got the printer working with the computer and got us all fixed up. He was very knowledgeable and friendly. Best thing we did was going with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy printer set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I left the store the Geek Squad wanted to make sure I could set up my printer. They were very helpful and gave me good tips. I was able to hook it up myself. Thank you GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my printer and gave me options on what to do with recent purchase. He was efficient and grounded in his instructions and what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service Technician Cayce F. was very professional in all aspects of my printer installation. He was on time and was very open to me asking him questions. It was a pleasure dealing with this individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was on time and did a quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the tech was very careful to explain all my features - didn’t need to ask a lot of questions because tech was so efficient on his coverage. Very pleased!!!

    I would recommend this to a friend