Customer Ratings & Reviews

John was very nice & professional. I appreciated how he listened & helped with the setup. I appreciated his follow-up call to ask if I had an issues.

Will and Dan were very knowledgeable and fixed our problem. Great ambassadors for the Geek Squad.

Dave was great at setting up my Brother printer and scanner for me and explaining things thoroughly.

The agent efficiently and knowledgeably took care of my needs. I will depend on help to solve my electronic problem. Thank you.

The agent was able to resolve my problem efficiently and expeditiously. The agent followed all CDC protocols for the pandemic. The agent was very knowledgeable and professional.

The agent connected my wireless HP printer to my newly purchased desktop computer. It was completed quick and works well.

The Geek Squad has been my life-line for more than 10 years - They are the greatest

Brian was the perfect Geek Squad Agent. He did everything and answered a TON of questions! Fantastic work ethic and represented Geek Squad well!! He accomplished everything and what patience!!!

Adrian arrived on schedule (Yea!) and identified the issue. He was professional and gave us the answers we needed. Highly recommended, highly. Many Thanks to the Geek Squad.

My Geek Squad tech did a great job! He connected to a windows computer and my MacBook Air. Flawless quick work and air print works great.

The technician arrived on time and installed my printer with no issues. I could not have done this setup and connection on my own. The technician called me to follow up which I find a marvelous characteristic.

The agent showed up on time and early in the day. He was very knowledgeable, easy to understand, and easily took care of all issues.

The guy that came was awesome, he was so helpful and explained everything that he did to help us understand. And of course he was fast and polite.

Great customer service. Wonderful personnel at the Burleson, TX store.

The tech came in and set up my printer to my laptop as well as my phone. It was smooth and easy and he gave me a tutorial on how to use both.

Very knowledgeable to help set up existing products purchased at best buy such as programed remote controls and as well as Apple phones and computers.

EVERYTHING WENT WELL. SORTED OUT SOME MISCONCEPTIONS AND LEARNED MORE ABOUT THE PRINTERS FEATURE. AGENT WAS KNOWLEDGABLE, RESPECTFUL, AND FRIENDLY.

Excellence all the way. Clint was prompt, friendly and an expert technician. Clint went above and beyond. Thank you so much!

I love Geek Squad, because they are always there for me,

Our Geek Squad tech was so friendly and glad to set up our printer to our new computer.