Customer Ratings & Reviews

The representative was very knowledgeable and professional. Installed my new printer in a very short time. Would have him back anytime.

The technician was on time, courteous and was able to resolve my printing issue quickly. I would definitely recommend the Geek Squad to others.

Great! Love the geek squad. Every time we need them or call them or use the service we are pleased. They have never let us down. Not once.

On time, very courteous and knowledgeable. Explained technical things that were easy to understand.

Our technician was prompt, professional, and extremely helpful in explains usage of the printer.

The agent didn't give up on installing my printer. It was his experience that helped him. He kept trying things till he got it to work. Thank goodness he was the one that came to my rescue!

Eric installed my computer and then my printer. He explained everything to me and did an excellent job. Great worker.

Geek Squad installed our printer and explained how to do everything on it. Helped adjust our computer at the same time. We are going to buy all our appliances at Best Buy Geek Squad can install properly.

The agent couldn't accomplish the set-up but did identify the problem and suggest the proper solution.

Wonderful, quick, perfect. If not for them, I might still be trying to figure it out!

The agent was very thorough and shared additional information I needed to be aware of regarding my computer.

Tech set up my printer,explained the function and left contact info should I have any questions or concerns.

Seth is very professional, cordial and polite. It's always a pleasure to have him in my home, and he gets the job done pretty fast. You need to clone him!!!

Excellent Service with skills to match!! The attitude of the agent was what sealed the postive experience!

Please see my review which I submitted 2/1/2022 - I listed all team members who helped me since 11/16/2021 - outstanding and greatly appreciated.

Very pleased with my service. The technician was on time, knowledgeable and efficient. My printer has given me no problem since he set it up.

This was done quickly, tested to make sure everything was working as it should be and the gentleman was extremely helpful!

The service representative was wonderful. The cost for service was unbelievable although I purchased a service agreement at the time I bought the printer in January 2021.

he was very helpful and did a good job. Thank you.

The technician was not good. First he look dirty and kept yawning, not expert.Took two hours to set printer