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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 8,508 reviews
  • Rated 4 out of 5 stars

    Install printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was not good. First he look dirty and kept yawning, not expert.Took two hours to set printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kristen the Tireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristen is a superior tech. She worked until I was satisfied with my wayward printer. She updated my printer and worked until she found the correct driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy printer set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I left the store the Geek Squad wanted to make sure I could set up my printer. They were very helpful and gave me good tips. I was able to hook it up myself. Thank you GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite and knowledgeable. He finished the job quickly, demonstrated how to use it and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordon is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordon who set up our printer for us was beyond excellent! Kind, knowledgeable and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my HP printer. He was very familiar with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a complicated printer with great ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved William! He was patient, knowledgeable, and friendly! I felt he accomplished what I needed to my satisfaction and will ask for him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demonstrated professional skill and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to GEEKS William and Tim. Professional service and wonderful to work with and very patient with me. Did ga great Job,...YEAH! to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my printer lickedy-split!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home and set up my printer. It was very easy and he was finished in no time. He set this up with my computer. It is supposed to be tied to my husbands computer as well. I would like to have them come back and complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard set up my printer with no problem. They were considerate with my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys are the best James got the printer working with the computer and got us all fixed up. He was very knowledgeable and friendly. Best thing we did was going with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job! 10 plus plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a prior review, because several things were done at one time. I give them a A plus plus 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fixed problem quickly, made sure all devices were able to print, and shared a couple of “tips” - very nice and competent tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional and addressed our nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. I love this service and thank you for helping those of us who do not have the expertise to install or fix tech issues….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed printer via house visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 techs failed to fix our printer problem via phone. The last tech fixed our problem in 30 minutes via a house visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a very knowledgeable lady to set my printer up and connect it to my phone, ipad,and laptop! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude who came to fix our printer was great, fixed the printer & was knowledgeable enough to make a few more tweaks and recommendations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new printer. He did so with ease and speed. He was professional and got the job done quickly. The only thing he didn't do was install the free ink promotion that came with the printer. We didn't know ab out it until after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up quickly and correctly. Calibrations done and happy with results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! The tech was professional and even went out of his way to call us later that evening to see if we received a delivery we were waiting on.

    I would recommend this to a friend