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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8704 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 8,704 reviews
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy representative was very professional and really knows his stuff. He had my printer up and running in about 15 minutes. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician, professional & friendly to customer. Thank you for easy appointment in the store, cause appointment via online very confusing and not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very patient installing my printer and coordinating with my old and slow laptops. It took a much longer time and they were always cheerful and made sure every item was working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After agent left, I had to re-establish printer connection. Not sure what happened whether it wasn't properly setup or what might have happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a retired Senior Technology Manager from PriceWaterhouseCoopers with 20.5 years of service. Richard S Perry is a wonderful and extremely talented technology guru. And, his interpersonal skills are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was articulate, attentive, great at explaining everything and put the new printer on our house system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was quick and thorough, pleasant and helpful. He made sure that I understood how to operate the new printer from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed printer via house visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 techs failed to fix our printer problem via phone. The last tech fixed our problem in 30 minutes via a house visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician positioned my TV set, and then, after I got a printer, he worked on that as well Good job overall. Pleasant, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was delivered and connection to all devices was assured. He was very clear in his instructions and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was done quickly, tested to make sure everything was working as it should be and the gentleman was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric installed my computer and then my printer. He explained everything to me and did an excellent job. Great worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to my house was very professional and capable. He solved the printer problem and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew, our Geek Squad rep, did a very good job setting up our new laptop and aligning it to our printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and quickly set up the printer. After set-up was complete, he went over all the functions of the printer. Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians arrived punctually, explained their Covid procedures and what they would be doing. They were quick and thorough then explained what they did and had me test it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and demonstrated printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy!! always polite and courteous. Explains and answers all my "dumb" questions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up great and is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did what they were supposed to..friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up both of my printers on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt Richard went above and beyond. He was very nice and polite. Was very helpful in showing me and explaining to me what was going on.

    I would recommend this to a friend