Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8704 reviews
(8,704 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy representative was very professional and really knows his stuff. He had my printer up and running in about 15 minutes. Great job.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable technician, professional & friendly to customer. Thank you for easy appointment in the store, cause appointment via online very confusing and not working.
I would recommend this to a friendRated 5 out of 5 stars
They did a great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very patient installing my printer and coordinating with my old and slow laptops. It took a much longer time and they were always cheerful and made sure every item was working.
I would recommend this to a friendRated 4 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After agent left, I had to re-establish printer connection. Not sure what happened whether it wasn't properly setup or what might have happened.
I would recommend this to a friendRated 5 out of 5 stars
FANTASTIC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a retired Senior Technology Manager from PriceWaterhouseCoopers with 20.5 years of service. Richard S Perry is a wonderful and extremely talented technology guru. And, his interpersonal skills are the best.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin was articulate, attentive, great at explaining everything and put the new printer on our house system
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan was quick and thorough, pleasant and helpful. He made sure that I understood how to operate the new printer from my computer.
I would recommend this to a friendRated 5 out of 5 stars
Fixed printer via house visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first 2 techs failed to fix our printer problem via phone. The last tech fixed our problem in 30 minutes via a house visit.
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician positioned my TV set, and then, after I got a printer, he worked on that as well Good job overall. Pleasant, professional.
I would recommend this to a friendRated 5 out of 5 stars
Printer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was delivered and connection to all devices was assured. He was very clear in his instructions and advice.
I would recommend this to a friendRated 5 out of 5 stars
Printer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was done quickly, tested to make sure everything was working as it should be and the gentleman was extremely helpful!
I would recommend this to a friendRated 5 out of 5 stars
Eric from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric installed my computer and then my printer. He explained everything to me and did an excellent job. Great worker.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came to my house was very professional and capable. He solved the printer problem and was very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew, our Geek Squad rep, did a very good job setting up our new laptop and aligning it to our printer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my printer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was on time and quickly set up the printer. After set-up was complete, he went over all the functions of the printer. Excellent Service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was professional and helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians arrived punctually, explained their Covid procedures and what they would be doing. They were quick and thorough then explained what they did and had me test it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up and demonstrated printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy!! always polite and courteous. Explains and answers all my "dumb" questions!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was set up great and is working properly.
I would recommend this to a friendRated 5 out of 5 stars
Job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did what they were supposed to..friendly, professional and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up both of my printers on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt Richard went above and beyond. He was very nice and polite. Was very helpful in showing me and explaining to me what was going on.
I would recommend this to a friend
