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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 8,508 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge & Matt did a great job and took care of business promptly. Got here on time and fixed the problem I was having getting my printer to communicate with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done right the first time. Very pleasant personality and answered any question that we asked of him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed printer problem pronto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer wasnt printing and the tech came out fixed it and its fine. Very professional and on point. Thanks Cheryl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast hookup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly hooked up the printer to our new Mac. Only took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Joseph. Very personable, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christine was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very patient and knowledgeable. If one way didn’t work, she knew another way to achieve the required result. Kudos to Jill Daily, Manager, for scheduling the visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man did a good job installing the printer and explained to us how it works in a good manner. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this printer! Upgraded big time. Great quality in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer had recently been replaced and Geek Squad installed it effortlessly while answering all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was quick and thorough, pleasant and helpful. He made sure that I understood how to operate the new printer from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer attachment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech hooked up my new printer, to both of my computers. It is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unpacked , connected and programmed my printer. He checked and made sure it was operational and instructed/advised me on needed points tio know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was on time and notified me when she was close by. She was very helpful in setting up my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Matt called on the way, set up the printer, answered my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aprinter failedt did a great job setting up the printer. However, in about 2 days, the printer failed, and it was than necessary to return this printer and purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evaluated my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent evaluated my printer and iPad and showed me how to switch from the in house WiFi to my own WiFi. Except I forgot how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremy installed printer easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer setup was fantastic! Jeremy fixed the problem with ease and speed. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wasn't connecting to my printer, so the Geek assistant by-passed and went a different route so that I can still print from my laptop. Not sure what he did, but at least I can print again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician positioned my TV set, and then, after I got a printer, he worked on that as well Good job overall. Pleasant, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam knew what he was doing to set it up and was very helpful.

    I would recommend this to a friend