Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 8,508 reviews
  • Rated 5 out of 5 stars

    The Best Buy technician fixed our Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technician, Sixto, arrived early and was able to fix our printer! He was professional, respectful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install new printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker was friendly and competent and got he new printer working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy customer that is for sure !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the teck had the experiance so he quickley fixed my issues of my new laptop not talking with my upstairs printer. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my wireless printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my wireless printer and showed me how to scan and send. Excellent set up and use lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to setup my printer was fantastic. I am now familiar with how to use my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very knowledgeable and professional. He was able to delve deeper into the problem and resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    barry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent fished wires down the wall opened the wall cavity, put in new wires connected all the hardware and replaced all the furniture, beautiful and professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A computer that will take care of all my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was extremely helpful not only answering my questions but making suggestions and making sure I got what I needed. Several times he would stop to make sure I was getting what I wanted and needed for my quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all my questions in a professional manner and was able to install my printer in my computer quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent assisted me in getting my computer up .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and helped me get my computer up and going again. That included a new laptop and mouse. He explained as he went and made sure everything was working again. I called him a genius!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad extra!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt & thorough. Made sure I knew how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and quickly set up the printer. After set-up was complete, he went over all the functions of the printer. Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed printer connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was a great help getting printer to work. Very courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Geek Squad! This young man was prompt, polite and knew exactly how to get my printer going. It is working perfectly and I really appreciate the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Research the options…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent researched the problem. There were several options for correcting it. He systematically went thru several steps until a solution worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing HP printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt with the service and answered any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tux person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad Fell who installed our printer was very professional, knew all about the printer and everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was wonderful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very thorough and understanding of my questions and worked very well with me. Thank you Isaac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech did an excellent job setting up my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my printer in a few minutes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician did a great job connecting my printer to my wifi, new he would do it in less than 10 minutes, worth it to me.

    I would recommend this to a friend