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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 8,508 reviews
  • Rated 5 out of 5 stars

    Great Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert came to my home and had everything up and going in no time. Very professional and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job seeing up my printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard setting up my new printer. He also went over how everything worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves Grandma's Tech Problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer to my new computer. He also identified a problem with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out promptly and installed our printer to computer(s). They were very polite, efficient and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer running right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service man came out and fixed the problem - apparently printers are not easy to set back up when you change router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed a scanner quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite young man and knew what he was doing and explained things as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in stalled software and new router along with setting up computers, very polite curteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a retired Senior Technology Manager from PriceWaterhouseCoopers with 20.5 years of service. Richard S Perry is a wonderful and extremely talented technology guru. And, his interpersonal skills are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squard is always top notch. They're full of knowledge and perfectionist is what I call them. Best buy have everything I always need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home visit a success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was knowledgable, helpful and polite. He did everything I needed him to do, and cleaned stuff to promote better operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved all my problems with my printer and Family tree and others things that I had trouble with after the purchase of new computer. All is great now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stanley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stanley was great got us all hooked up and was so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new printer and some desktop cleanup - great service from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid effort and perseverance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a challenging situation. Ulrika stuck with it over a period of three visits to get it all resolved. She is patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my new HP printer seamlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to connect my new HP printer to my wifi over the phone and gave me the info I needed to be successfully connected to my home wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope they reapired it this time this was the second time they where here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Property Mgr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and knowledgeable. Willing to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad was EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely were impressed with the Geek Squad service from start to end! Brad was excellent, informative, patient, and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help setting up our new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the technician set up our printer, he also helped clean up our desktop icons and answered general questions about microsoft products. Best service i have experienced

    I would recommend this to a friend