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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 8,508 reviews
  • Rated 4 out of 5 stars

    Tech changed ribbon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the price would be $49 but since the tech worked on the computer & printer; it was $49 for each item so cost was double. Plus the tech put in a new ribbon but did not align it so he didn't finish the job. Therefore, I had to do that when I used my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up my printer on line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and explained what he needed to do during the visit. He followed all covid-19 safety guidelines. I am very happy with the service he provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance Swift came to install my laser printer. He also helped me with install my laptop. He also helped rid of a computer virus which attached itself to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed troubleshooting on my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent performed troubleshooting for my new computer and took the time to explain some of its features to me. Also checked my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician evaluated my situation and deemed the prnter was installed properly. He explained everything to me and returned my fees for his services that day. What a guy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always count on the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite, informative, on time, and very knowledgeable. He did and outstanding job and answered all me questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy showed up on time and was probably only there maybe 20 min.top.Got my printer connected to my wifi and made sure it worked from all my devices and showed me how to add any new devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new printer and also helped me with my google photos. Here on time and very efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, our printer works now and understand how it does what it does and know about features we had no idea it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Josh, was on time and kept me informed with all he did. Completed in a timely manner. Was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agent was respectful and knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time, was clean cut, respectful and knowledgeable. He installed Office and set up the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CUSTOMER REPRESENTATIONS IN GRAND JUNCTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection from the minute I entered the store, bought a printer and then had it installed. Good going everyone. Pat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service on printer setup and all other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get sny help over the phone. Made it worse but the msn thst came to my house fixed the problem quickly. And was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have no compaints! The Geek Squad took very good care of my laptops and explained everything to me step by step!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support explained clearly ,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased I now have full tech support. Did not have to worry about the set - up and know that I can always rely on your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic In House Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was on time for my installation. He was very professional and had my item item setup quickly and error free. I highly recommend the in house Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed the printer quickly and everything seems to work as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer with timely delivery and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with quality and timely Geek appointment and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Guy, you did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came and set up the printer, ink and all. Terrific!

    I would recommend this to a friend