Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 8,707 reviews
  • Rated 5 out of 5 stars

    Printer setup with new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came early and setup printer so I could scan. Would have preferred to use the printer icon for scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, called ahead to say he was on his way, he was friendly, knowledgeable. He got our computers to work with our HP printer and scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was knowledgeable prepared very nice. I am very pleased with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, courteous service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman arrived on time and troubleshooted the problem giving an accurate analysis later followed up by in house Geek squad. Problem was fixed and hasn't recurred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly installed my printer an made a few suggestions. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer reading computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paula did trouble shooting to determine why the wireless printer wasn’t getting the message to print from the computer and the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job seeing up my printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard setting up my new printer. He also went over how everything worked!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer progress!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a printer installed to replace a six year old model. The Geek Squad member unpacked and installed the new unit quickly. Because of my internet connection being slow, there were a few difficulties, but otherwise the printer works fine and I'm happy with the unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was set up with the new computer with no problem. Have a HP office jet which was set up with the app for scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the problem in a jiffy. He was very friendly and knew what to do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer and laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil set up my printer and connected it to my laptop. He was most helpful and patient. I was very pleaswd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam knew what he was doing to set it up and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected printer to computer and checked it. He knew what he was doing. He not only listened to me. He actually heard me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a week because of slow DSL. waited for call to reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indispensable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jane is indispensable! I depend on him to get my tech equipment up and running. I can’t do it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was resourceful and answered all of our questions, solved all of the issues. Really appreciate his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the wait.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very knowledgeable and solved the problem with my wife's printer and the network connection on my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Stacy explained the problem keeping the printer from being connected to the computer, and quickly solved it. The printer works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got my printer going for the first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleasant. knows his stuff. nice kid. good teacher. will be welcomed back any time. may even adopt him if we have an opening. he is a good one. Dave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite young man and knew what he was doing and explained things as he went along.

    I would recommend this to a friend