Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8508 reviews
(8,508 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Joe was Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and Joe was the best tech ever!! On time and answered all my question. He "idiot proofed" the whole experience!
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad was definitely dishonest this time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech must have known when they talked to me on the phone, that they could not set up an answering machine at my address. No one told me, but they took the advance payment for this and kept it. This is unethical practice. Categorically dishonest.
No, I would not recommend this to a friendRated 5 out of 5 stars
Confirmation of Printer Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative confirmed that the problem was the printer not the wireless connection ultimately leading to Best Buy arranging an exchange for a different brand.
I would recommend this to a friendRated 4 out of 5 stars
Competent installation. No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer delivery and installation competent, but tech spoke faster than I could listen so I had to web search to fill in some gaps.
I would recommend this to a friendRated 5 out of 5 stars
After Three Failed Attempts, Success!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purpose of the service was to enable my laptop and iPhones to wirelessly connect with my printer. The service was done and the results are positive!
I would recommend this to a friendRated 5 out of 5 stars
Mrs, Nobuko Suruki
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was setting it up very quickly. the manner was very good.
I would recommend this to a friendRated 5 out of 5 stars
Kudos to the Geek Squad tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex set up my new printer & explained its operation to me. Excellent Geek Squad tech support
I would recommend this to a friendRated 5 out of 5 stars
Printer set up successfully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad is always helpful & courteous when they come to my house.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up printer quickly and also connection to phone
I would recommend this to a friendRated 5 out of 5 stars
Service to cancel service was easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled an appointment but did not have to use it due to printer magically worked the next time I went to use it so canceled service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only way to get a perfect operating system. If you are like me and know little about electronics
I would recommend this to a friendRated 5 out of 5 stars
Bill from geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your agent was gr8 very knowledgeable and very respectful
I would recommend this to a friendRated 5 out of 5 stars
Great in-home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent was resourceful and answered all of our questions, solved all of the issues. Really appreciate his service.
I would recommend this to a friendRated 5 out of 5 stars
Quick setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called before hand to confirm arrival time. On time, quick set up.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is worth the wait.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was very knowledgeable and solved the problem with my wife's printer and the network connection on my printer.
I would recommend this to a friendRated 5 out of 5 stars
geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent came and set up my printer.he made sure that it printed from my computer as well as from my phone.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad InstalledMy Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my Printer with ease. I can print from my phone and my son can do the same from his phone!
I would recommend this to a friendRated 5 out of 5 stars
Brynn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brynn Savage was able to hook up my printer to my phone in no time. She was amazing.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did an excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very efficient and helpful. He was patent and explained things thoroughly.
I would recommend this to a friendRated 5 out of 5 stars
Geek installed my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer setup was great and the printer is doing the things I need to do.
I would recommend this to a friend