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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 8,508 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy did a great job. Set everything up and went over everything with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer reading computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paula did trouble shooting to determine why the wireless printer wasn’t getting the message to print from the computer and the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was very professional and achieved my goal of getting my printer to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He said up my printer and coordinated it with all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was great. He knew how to do what I needed done and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very helpful, it was great to have someone with so much knowledge to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience - Anthony was on time and easily installed my printer...he was very patient and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer on new ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and courteous. He helped me set up my printer and gave me some helpful information happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my printer after I changed my internet provider. Geek Squad came in, figured out what to do, and did it - in 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did computer troubleshooting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad tech Daniel, was prompt, efficient and courteous. He was very capable and easily answered the questions that I had for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job by Geek Squad service guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer reset needed and turned out the software was in need of reinstall from site and it was fixed instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer installation was essentially seamless and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi issues resolved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many concerns about my WiFi set-up. All were explained and addressed expertly along with a plan for future upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick resolution of printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer issues that changed with time. Technician resolved all issues in 15 minutes. Total Tech cost ( with membership) was $0.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent re established my printer settings on my computer and confirmed firmware updates on the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that set it up with very nice very knowledgeable quick and easy and showed us how to actually use the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogramming my wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt an Courteous as well as resolving my printer programming issues. 5 stars ⭐️ service all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer install and connect to laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech, Blend, did an excellent printer installation and checked that it operated well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad installed my printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep was polite and knowledge able. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bailey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and pleasant. informed me of certain things I did not know about the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Matt was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Matt did a wonderful job in setting up my new hp printer. He explained everything to me and made sure that I could work it!

    I would recommend this to a friend