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Customer reviews

Rating 4.7 out of 5 stars with 8707 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 8,707 reviews
  • Rated 5 out of 5 stars

    very satisfied with the service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, efficient and helpful. He set up the printer fairly quickly and made sure that every piece of equipment associated with it worked accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Sum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek was excellent. He took care of the problem and gave us great tips. We appreciate the value of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great, client friendly, professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was proper and great in set up of printer and computer but printer not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, friendly and informative. She also wore a Covid-19 mask, which made me feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's working perfectly. Very patient, knowledgeable technician with great ideas for current use and possible future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent set up my printer with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set-up my new Epson printer with my new Dell Laptop without any difficulties. He was very knowledgeable, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and personable guru. I wish I did not have to wait two weeks to get on-site support though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new printer and some desktop cleanup - great service from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my printer issue in 28 min.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a fabulous deal - they were able to come on site in 24 hours and have my issue solved in 28 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and did the work correctly, He also answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend connected my computer and printer as I was unable to make the connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent re established my printer settings on my computer and confirmed firmware updates on the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up all the new equipment. Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward did a great job of setting it all up....and explaining how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech got me up and running in under 15mins. Very satisfied with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installed by geek squad timely & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and connected to my computer. Explained that he did for set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was not good. First he look dirty and kept yawning, not expert.Took two hours to set printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed very quickly and the technician was very knowledgable and answered all our questions. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set up my new printer. Then the agent helped me connect my phone and laptop wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed computer and then the printer very professional and very helpful

    I would recommend this to a friend