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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 8,508 reviews
  • Rated 5 out of 5 stars

    Printer troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer lost communication with one of my laptops, so the tech fixed the problem and also reset my scanner which had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multifunction Copier Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were present in a timely fashion. Install was handled with professionalism. General instructions for usage were concise and to the point. Very satisfactory experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Employee was SO helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent a service employee to my residence who worked with me to ensure my printer was ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attach printer to computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not plug printer into the computer as there was a problem with the computer and had to take it back to Apple. Technician was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad rep set up and installed my new printer and made sure all was working correctly and that I understood how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great home computer service from Allen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time we have a connection problem or signal malfunction Allen has been able to find the problem quickly and correct it. We appreciate his tech savvy. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad paired cable, TV and sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done! Geek Squad always meets requirements…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my laser printer and answered questions I had. They were on time, worked quickly and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived in time and quickly set up the printer along with connecting to my phone and pad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SETUP MY PRINTER WITH LITTLE TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job without things I thought they would need to get to the problem! I. have always got great service from GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my printer issue in 28 min.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a fabulous deal - they were able to come on site in 24 hours and have my issue solved in 28 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Survey previously completed on December 7, 2021. We were extremely pleased with the service Agent Gustavo Meza Jr, provided. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tune-up for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave my laptop a tuneup, removed excess files, recommended I optimize Webroot utilities every week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad installed a new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were extremely helpful and let me practice using the new printer to copy a photo. Both agents were very polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up my computer printer and tv in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer instantly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came was a gentle giant. He had my printer fixed in no time and showed me what to do in the future. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Masters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my printer with great knowledge and in very quick time. it's amazing to watch Vlad do his thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only can I use the printer from my computer but now from my cell phone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan from the Geek Squad was great I will be buying my I watch and lap top from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very competent. On Time and knowledgeable, Would highlyy recommend.

    I would recommend this to a friend