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Customer reviews

Rating 4.7 out of 5 stars with 8707 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 8,707 reviews
  • Rated 5 out of 5 stars

    Installed printer. Helped with smart watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was excellent. Explained matters. Had a question re smart watch purchased at Best Buy. He addressed that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our new printer to our computer via Wi-Fi and showed us how to work it. Very personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Greek squad service, they are always so helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have someone set up my printer instead of having to try and figure it out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed two computers including security packages. I am very happy with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service always. Promt and courteous service always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/Professional Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very responsive to our questions. He installed our Epson printer quickly and made sure we understand to get the value of our printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the membership fee for total tech. Set up printer was done quickly by the tech. Happy with the service we received from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN HOME SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not new to GEEKSQUARD and would not do without them. Double Agent Covert JASON CARTER has been with me from the beginning with installs and any troubleshooting . I am more than satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 3755 Printer Set Up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable. He explained to me the technology involved with other items. He checked the area where the printer was to be set up. We tested the new printer with his guidance. He seemed to be efficient at what he was setting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    frustrated with tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent couldn't accomplish the set-up but did identify the problem and suggest the proper solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helps Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new printer and answered my questions. Even showed me how to scan! I was very pleased with in home safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repairing my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agent knew exactly what was wrong with my printer he had it working in no time. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my printer quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative of the Geek Squad was able to uninstall my previous printer and install my new printer and also show me how to print from my iPad which I requested as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad our twice in last couple of weeks. Service was OUTSTANDING both times. I highly recommend Daniel or Nathan to anyone who needs assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!! , AAA+++++, Took time explain everything! I was treated like a friend not a number!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. Didn’t laugh at the simple mistake I made when trying on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Masters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my printer with great knowledge and in very quick time. it's amazing to watch Vlad do his thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Employee was SO helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent a service employee to my residence who worked with me to ensure my printer was ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bank up job with a smile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home agent was on time, neat appearing and courteous. Was efficient and completed the work quickly. Computer works well.

    I would recommend this to a friend