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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 8,508 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our new printer to our computer via Wi-Fi and showed us how to work it. Very personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our printer and answered all or questions in a short amount of time. We highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my printer to the laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had my printer set up right away. Worked efficiently and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer would not print. Your Geek Squad technician Brian came to our home and fixed it. Brian was a pleasure to work with and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT SOLVED DILEMMA No one else solved my printer dilemma. The agent went to work and came to q workable conclusion, now my printer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can say is qeek squad was amazing. From installation of TVs to all computer problems. Getting my Alex a hooked back up. Those guys were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase/renewal of Total Tech Support (very professional experience with the Asst. Mgr of the San Antonio, TX store on Loop 410 (Amy Garcia)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV with all the various equipment. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was knowledgeable about the working of the computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of time to fix my printer. He tried everything and even made phone calls to get suggestions on fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent Mathew found the problem with the printer right away. He's very knowledgeable on these matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent advised us to return the printer as it was beyond repairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer to 2 laptops very quickly and with expertise,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech attempted to get my printer working correctly. He was not able to fix the issue but was great in explaining the issue and my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond to help me! Recommended a new router as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient setting up printer and gave great advice on operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and patient—very helpful answering all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with long lasting ink supply and good print quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's working perfectly. Very patient, knowledgeable technician with great ideas for current use and possible future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek service person Eric was very knowledgeable and friendly. Could not have gone better

    I would recommend this to a friend