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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 8,508 reviews
  • Rated 5 out of 5 stars

    The Geek Sqad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and taught me all I needed to know. He was very professional but friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new router and printer. He was polite and shared information with me. He answered my questions. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful. She came on time and was very helpful in getting my new printer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose made it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose connected an existing XP-200 printer to a new apple I-Mac . He was courteous and efficient , and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew was prompt, courteous, knowledgeable & helpful and exceeded my expectations! I will as for him in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need to complete the repair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek member was not able to set up the printer to computer and I am now waiting for a second Geek member to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was actually early and did a great job of setting up the printer and making sure it all worked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my printer quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative of the Geek Squad was able to uninstall my previous printer and install my new printer and also show me how to print from my iPad which I requested as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and put it togather for us and so far it has done the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When Computer and Printer are New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge agent from Geek Squad installed my printer to my new computer and explained the use of both with patience and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patience and professionality. Arrived on time and cleaned up all the scraps like they weren't even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable, thorough, and professional! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, friendly and fixed all my issues in less than an hour. I love companies that don’t waste my day. Boyd was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing printer & laptop etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent installed my printer & helped me with my new laptop & tv etc... Very helpful!!! Thankyou!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Service’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job and solved my problem. I support the Best Buy Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our printer, made sure WiFi and other computers hooked to it worked, and established Alexa to connect with phone contacts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech called me at home and solved my printer issue over the phone without a house call..............excellent, very happy with entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caesar is a Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and resolved my problem quickly. Caesar was professional and made sure my problem was handled efficiently and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Canon Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my Canon Laser printer and he was very professional and i would recommend the geek squad to friends and family. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my computer and printer very fast. Works great!!

    I would recommend this to a friend