Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8508 reviews
(8,508 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Thanks Thomas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This guy was very good and patient. Thanks for getting it done, I couldn't do it myself.
I would recommend this to a friendRated 5 out of 5 stars
very quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guy was very knowledgeable about my issues and was able to resolve them quickly
I would recommend this to a friendRated 5 out of 5 stars
Always there to help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always professional and knowledgeable. We can always count on them to fix, correct and set up our products.
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly did what was beyond me. I was unable to get my printer and computer to recognise each other.
I would recommend this to a friendRated 5 out of 5 stars
Printer WORKING!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was so knowledgeable … Knew in seconds how to resolve the issue … A HUGE thank you … :)
I would recommend this to a friendRated 5 out of 5 stars
Excellent knowledge and service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent efficiently determined the issues to get our devices communicating. He is a great resource to the Best Buy team.
I would recommend this to a friendRated 5 out of 5 stars
Christy is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christy is the best! She answered all of my questions. She is my bridge to technical questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad / Always There
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always depend on Best Buy for help!!!! They have always been friendly and helped us with our problem!
I would recommend this to a friendRated 5 out of 5 stars
So happy with my new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printed was hooked up and the tech showed me how to use it. He took his time, explained, demonstrated and had me do it, to make sure I knew the set up.
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very profesdional and friendly. His knowledge of the printer was top notch.
I would recommend this to a friendRated 5 out of 5 stars
Printer installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent successfully installed my printer and anti virus on all my computers and was very knowledgeable to all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek spas quad installed my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new printer and showed me how to print from laptop and I pad. Answered all questions, let me return demonstrations.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me to be able to print.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative made sure the correct IP address is entered on the printer so I could print.
I would recommend this to a friendRated 5 out of 5 stars
Printer Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad connected my new printer to my computer and ran test to check all areas of concerned to me.
I would recommend this to a friendRated 5 out of 5 stars
Fixed the access to my printer from my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to access my printer, diagnose the problem and fix everything within 20 minutes. Amazing!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to make printer scan into computer so that I can send documents to others via email.
I would recommend this to a friendRated 5 out of 5 stars
Good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good support and answered all of our questions
I would recommend this to a friendRated 5 out of 5 stars
Printer problem fixed by Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent diligently worked on and corrected my problem; He was pleasant, professional and did a great job!
I would recommend this to a friendRated 5 out of 5 stars
He was very nice and respectful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out to repair my printer. He ran multiple cleaners on it and express how I didn't need to remove it. He educated me on the parts and its use.
I would recommend this to a friendRated 5 out of 5 stars
Install and set up printer for new Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what he was doing, was very curtious and answered all my questions. I will request him if i need help again.
I would recommend this to a friend