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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8508 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 8,508 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very easy to work with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, David, was very patient and certainly knew what he was doing. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DENTON PL TABLES TURNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new printer. Made easy to switch out ink and the window view for options, is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new printer perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin installed my new on both my lap top and tablet. He did an excellent job. It works perfectly. He removed the old ones. Very nice young man!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase same printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked the connection between the laptop and printer. Got the connection corrected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was right. On time and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson printer was easily installed and produces good quality prints and scanned photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got our printer installed and answered questions that I had. Very courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and thoughtful. I really appreciated his help and availability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine at first but didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great but just yesterday I replaced a toner cartridge and now have the same problem againl. I have the business card of the tech who came to the house and left him a message.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my HP Office Jet Pro 8025e printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sent to install my printer was courteous and skilled. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inadequate setup testing of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and tested the printer but could have spent more time demonstrating use and printing more that just the test pages required to show that they had setup the printer. We have printing and scanning problems when trying to scan and print document with multiple pages. I guess I'll have to see about getting another Geek Squad visit. Disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful and taught us how to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and assistance and used existing mounting devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Chad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad helped me trouble shoot my printer…he was on time, polite professional knowledgeable and very helpful…very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cleaned up when they were done the guys did a great job very helpful they explained everything great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad attempted to re-install my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad discovered that my printer had operational problems and could not be re-installed. I ordered a new printer and it will be installed very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome! on time,friendly and explained in detail what the problem was and how he solved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgable and set the unit up quickly. gave me some good hints to make operations easy. I'll be using the Geek Squad for all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and professional. Completed the set up in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed everything and did it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. Very, very satisfied with their work. It is great to know that they have ``my back''.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, IT computer technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the tech about ten minutes to solve my printer IP address problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite, patient during installation of our printer; could not have been more helpful

    I would recommend this to a friend