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Customer reviews

Rating 4.7 out of 5 stars with 8713 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 8,713 reviews
  • Rated 4 out of 5 stars

    Computer home repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did review some of the issues, however, there still remains the problem of trying to get the computer to run "Fix Me Stick" the printer that the agent did get online is now not working, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that had to be done was completed and the technician explained all that we had to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, friendly and explained everything with detail.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer only works from one mobile device!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and was able toget our printer working. Two weeks later we have the same problem it will not print from our computers only from my husband’s phone. I’m very upset that the fix didn’t work and I refuse to spend $130 again! I’m ready to bring this printer back as well unless you can resolve our problem !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job!! The same Tech come back and set up my printer. He is the best I have dealt with from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad get the printer set up in a timely manner and showed me how to make it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Installed printer with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job. Fast and efficient. Guy very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to determine problem with my HP printer. He was knowledgeable, patient polite and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my Print Nightmare issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech rep was efficient and checked all of our devices for the printing issue in record time. No problems since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad diagnosed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not take long to diagnose the issue, but the tech tried various options to resolve. In the end, he provided me with viable options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Started my computer and lap top. At my age hard to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician. Explained things very well when we need someone again would definitely want him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time courteous and professional I’ve used Best Buy many times and it’s always been a positive experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected printer to computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very adept at connecting printer and cable with computer so I was able to print documents Took no more than 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer, new 11 computer and curved monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was a good Joe. On time did his work and check out. Also did a check out demo for me. Joe was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and set up my printer. Took away any frustrations on my part! Everything went good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech set up my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech named Lawrence was very knowledgeable polite and knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT INSTALLED MY PRINTER AND HE WAS VERY COURTEOUS AND FRIENDLY i GIVE HIM AN A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, very patient reps for setting up equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional service with explanations that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my printer quickly. Most important the Squad instructed me on its use.

    I would recommend this to a friend