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Customer reviews

Rating 4.7 out of 5 stars with 8713 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 8,713 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my laser jet printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual and friendly. He set up our printer and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was skilled, polite, patient and expert at diagnosing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer/computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer/printer problem quickly. Friendly and knowledgeable! I would definitely use the Geek Squad again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inadequate setup testing of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and tested the printer but could have spent more time demonstrating use and printing more that just the test pages required to show that they had setup the printer. We have printing and scanning problems when trying to scan and print document with multiple pages. I guess I'll have to see about getting another Geek Squad visit. Disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. The tech took the time to explain what was done and what we could do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer. Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and fixed my printer. It was not being recognized as an air printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LADY THAT SAT UP MY PRINTER WAS GREAT SHOWED ME WHt I needed TO KNOW BEFORE SHE LEFT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priner connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Connected printer to the computer. Also dowloaded open office. Checked security and answered questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected the printer to the WiFi and helped me install driver on the new computer. Great job with a pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was professional and personable. He answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Job with John from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my computer problems taken care of in a short amount of time. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent connected my new printer and it is worki

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new printer and it is working great. Did a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech Service Unsatisfactory

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician left with our $55 Insignia Slim e 7-Port Type-C Hub that makes using the stupid USB-less Macbook Pro possible when trying to download pictures from our phone, load pictures onto a flashdrive, download software, etc. Not only that, but he was here to get our (recommended by Best Buy as compatible with MacBook Pro) Epson XP-7100 series printer to work, but when we tried to scan something for the first time over the weekend, it doesn't work - says we have no access and need to install software! Wasted money on a service call that left us still unable to make full use of the printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek above and beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job! Very personal and professional!! Went above and beyond to show us how it works!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reinstalled my H.P. printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techinician well qualified, courtious andvery professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful technician for home appointment, Satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help has been found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed in touch and arrived as said he would. Friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed our new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a fantastic job, he really knows what he is doing. Always happy when he shows up to do the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than setting up myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, and on point! I appreciate the time and patience the setup guy had. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer and instructed us on how to use the many functions in a timely manner.

    I would recommend this to a friend