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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8536 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 8,536 reviews
  • Rated 5 out of 5 stars

    Geek Squad troubleshoout our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried his best to troubleshoot our printer and he did it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer and tv remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went above and beyond what he came to fix. He fix my tv remotes. He also fixed my lap top wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up wi-fi in my home very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up wi-fi in my home, as well walk me through using my new ipad. She also helped me with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent says the printer connected to all my computers, iPhone, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and most professional from your technician!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech Service Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician left with our $55 Insignia Slim e 7-Port Type-C Hub that makes using the stupid USB-less Macbook Pro possible when trying to download pictures from our phone, load pictures onto a flashdrive, download software, etc. Not only that, but he was here to get our (recommended by Best Buy as compatible with MacBook Pro) Epson XP-7100 series printer to work, but when we tried to scan something for the first time over the weekend, it doesn't work - says we have no access and need to install software! Wasted money on a service call that left us still unable to make full use of the printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad representative rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative that came to my house was the best in every way. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was polite, knowledgeable, and patient. Couldn't ask for a better Geek Squad agent !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He demonstrated all the features of the printer, c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatve arrived on time, observed safety precautions, and set up my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, asked me what kind of capability I wanted, then set about to make it happen. The printer works great and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism. Jason was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and set up were perfect geek squad was on time, knowledgeable and quickly set up item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer working compatible with HP computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for setting up HP Printer. It was setup, connected to computer & working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Orbi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Orbi wireless system. She did a great job & got all household items connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer-network connection issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative fixed my printer-network connection issue quickly and in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek guy=great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost! !! Smart, freindly, kind guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the job that was done for me. And it took very little time to accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than setting up myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, and on point! I appreciate the time and patience the setup guy had. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER RESET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT SUCCESSFULY CORRECTED THE COMMUNICATION BETWEEN COMPUTER AND THE PRINTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came was very knowledge and helpful. He answered every question asked.

    I would recommend this to a friend