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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8536 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 8,536 reviews
  • Rated 5 out of 5 stars

    Repaired issues quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very understanding tech helped me with my issues. He had a great knowledge of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and made sure that I could print from all of my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did agreat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent corrected a multitude of errors and showed me how to make my computer and scanner work better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member who came to my house, knew what he was doing, quick and accurate diagnosis fixed me right up. Nice guy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek soved tricky setup problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco is an excellent tech, Solved a tricky WiFi and Fax setup problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazingly fast setting up my new pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found my printer extremely hard to set-up. Geek Squad had it humming within 7 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and helped me with my hp printer that I've been having problems with and they were able to fix it in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the setup. He was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem was resolved in less than 5 minutes agents wrre very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick as a wink--it was solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took very little time to set me up properly. Very knowledgeable technician and courteous as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new HP Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was very patient and answered all my questions in detail. I’m enjoying my new printer a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have 2 printers... agent set up both of them so that we no longer have problems with "Printer Offline"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A working WiFi printer is a necessity in any home office. Jonathan had me up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. He went through all of our computers and some worked, some did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was a great help !!! Would highly recommend Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He made it work when it wouldn't work the preferre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not set up wireless; said it had to do with Spectrum system vs. HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent,Derrick, was very professional in communicating with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very personable young man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the printer and gave basic instructions in a timely manner. Had complete confidence in him. (Patrick)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD RECOMMEND SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional!!! Very knowledgeable, Installed my new HP printer. Works great. Would recommend this service.

    I would recommend this to a friend