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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8536 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 8,536 reviews
  • Rated 5 out of 5 stars

    Good home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at setting up my printer and making sure that it was connected to my wireless network. It is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep fixed my printer and did a great job. He also answered some questions for me about my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was focused, completed tasks requested and a few more that were not on the list. Happily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed & now working perfectly with my new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very patient and knowledgeable. Although he didn’t solve the problem he recommended what is best for my needs regarding printers. He was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician. Polite efficient and very educational. Hope he stays with you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have GREAT experience with Gene Brooks. He always knows how to fix the problem right off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer on my new computer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Replacement HP Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far...the only issue is with HP & our Insta Ink cartridges being incorrect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H P Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. Geek squad was great. Pronter is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my new HP Office Jet Pro 8025e printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer and explained everything to me. He was very nice, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good professional service troubleshooting a printer. Definitely would use the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PJ installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ gives Excellent customer service, and he knows what he is doing. He is very knowable regarding computers and printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast and efficient. Highly Recommend. I have been with Geek Squad for many years/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician who set up my new printer was excellent. He was very knowledgeable, and explained and demonstrated how to use it. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing printer was very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out all that needed to be done was to unplug and plug in again the printer. Guys, then made sure I knew how to use it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David the Tech did an excellent job of setting me up with printing with professional courtesy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get my printer to work and I couldn't do it. Then I called the Geek Squad and they came to my rescue! Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was helpful and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents solved my printer -computer problem. Also helped me understand my program. They were great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 4 kitchen appliances Trip1) refrigerator was delivered and they removed my stove, Same day outside plumbers brought stove microwave and dishwasher. Returned damaged stove, wrong dishwasher, left microwave even though it had the wrong finish. Trip 2) did not schedule tech geek squad just dropped off. took wrong microwave, graciously hooked up stove. Trip3) outside plumber came hooked up microwave and dishwasher. Dishwasher doesn’t work. It wouldn’t pump the water out! Plumber left with water in the dishwasher. Trip4). Hopefully swapping out dishwasher.

    I would recommend this to a friend