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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8715 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 8,715 reviews
  • Rated 5 out of 5 stars

    Dominick "Dom" set up our printer with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was on time, was very responsive to our needs and all our problems were solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and was able to fix the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were wonderful and so helpful! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another JOB WELL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of the whole process. Great Job!!!! Highly recommend the GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a short time, the team fixed my connectivity problem with tge printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam got my old printer ,old phone and IPad all working with each other!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 5070

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , masked and friendly. A tutorial would have been most helpful for some of us who are not tech inclined. It took me a couple of days to figure things out, particularly the copying aspect of the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad vs my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my printer to computer. He was so fast and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got ‘er Fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was patient, thorough, and non-shaming. All fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy us superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer correctly to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new computer and helped me with my printer. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all done very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    data transfer, computer and printer setup done efficiently, fast and was shown what i needed to know. very happy with service.y

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer with full instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, timely, knowledgeable and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop & printer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop & printer weren't working together sometimes. The technican fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathaneal was extremely knowledgeable and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed old printer and installed new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    also include the laptop setup to the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup all my computers to the printer and also made the also got my scanner working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent GS service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    diagnosed, fixed and reestablished printer capability to computers, efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the problem right away and explained the issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stumped the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely disappointed that the Geek Squad guys were unable to fix my issue. Spent 2/12 hours on the phone. And then someone came out for an hour and still couldn’t fix it. Told me I would have to take it in person to the store.

    I would recommend this to a friend