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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8715 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 8,715 reviews
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied.Agent knowledgeable/printer now works as should!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stumped the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely disappointed that the Geek Squad guys were unable to fix my issue. Spent 2/12 hours on the phone. And then someone came out for an hour and still couldn’t fix it. Told me I would have to take it in person to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bre was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bre Was excellent, quick and she explained what exactly was going on!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tyler fixed our printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed our printer, Tyler is a very professional and patient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our hotspot connection Benjamin had the printer set up in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Floyd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was within her Window. Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad in to do some computer troubleshooting with outstanding results. Tech was very knowledgeable ans solved my problem completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered my questions and instructed me how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was on time and worked quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man tried everything he could to fix printer. Unfortunately, it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my printer back on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful, patient and courteous; will use the Geek Squad again when I need knowledgeable help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came to troubleshoot my computer problem. He found it right away and fixed it promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooted my security concerns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved it! Timely and efficiently. I’m glad we were able to receive your expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and excellent TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and hooked it up to my Xfinity box. Very nice guy and he knew what he was doing. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer setup included connection to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is great. He really works hard to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was Awesome and very knowledgeable and set up everything so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful. He made sure everything was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician answered all my questions and was extremely patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and pleasant and patient. I would refer my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer in 1/4 of the time it would have taken me .

    I would recommend this to a friend