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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8716 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 8,716 reviews
  • Rated 5 out of 5 stars

    Printer connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble connecting to our printer, and the Geek Squad came and connected all our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explained it all to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hooking up my printer with the iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup Canon Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came was courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up my printer and showing me how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my printer fast and expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service technician was great and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out set up my printer. Made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy did a great job. Wel done. He was just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was most knowledgeable and performed everything quickly. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was supurb and on time even though we are quite rural

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alex, Yasan, Galo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guy was terrific. But the printer consistently fails to work -- It's succeeded in bringing an envelope on once out of at least a half-dozen times, and it's simply stopped scanning several times. I've paid around $100 twice to get it fixed and it still fails. So my review is that these guys have been nice folks, but they don't leave me with a properly functioning printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Fuqua came out to our house Dec. 20 and helped us with the setup of our 8.1 window. He was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, throughly reviewed the operation. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent quickly installed my printer to m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer to my laptop that I recently purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was efficient, polite, & courteous!! He did everything he was assigned to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent an All-Star!!!!!!!!! Excellent service!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent set up my printer so that it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop so that it also could run my HP Envy Pro printer, He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our printer and explained how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was connected to my computer and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed and programed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and very through with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    showed me how to use the new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent knowledgeable and willing to answer questions

    I would recommend this to a friend