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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 8,537 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is doing a great job. Personally I never used the fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and understanding. He connected everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer. He also installed the printer app on my lap top and configured my wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my printer to work with lap top and phone found program reinstalled it did test page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and friendly service person. This repair was done quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay was professional and explained everything to u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay transferred all data to new Chromebook from old. Fixed the software issue on HP printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 5070

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , masked and friendly. A tutorial would have been most helpful for some of us who are not tech inclined. It took me a couple of days to figure things out, particularly the copying aspect of the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Tim is the absolute best. He installed my computer and printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job very Customer service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marco did everthing we wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was very personable and knowledgeable. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    master meechanics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best techs in the world work at best buy geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel did an amazing job. He was professional and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer problem quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service tech was quick and efficient. Got here in time promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting printer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful, clearly explained what was wrong, and made helpful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about our problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good after finally getting through to Geek Squad to re set up my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and verified it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is efficient and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my devices to the printers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and patient agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up computer for us and tried all the tasks we needed to have working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my printer back on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful, patient and courteous; will use the Geek Squad again when I need knowledgeable help.

    I would recommend this to a friend